Goodwill - Ballantyne

Reviews

• SZ

  Silvia Zambrano

  6 days ago
  5.0
  Me encanta este lugar,siempre salgo con las manos repletas de cosas
• JI

  Jason Inman

  Feb 25, 2026
  2.0
  Honestly loved this place and normally come 5 to 7 times a week. Spend so much here its ridiculous. As of today I will no longer be shopping here. You offer a 25 percent discount if you or your parents were in the military. Other goodwills I frequently go to lets me show them my id and my dad's obituary. The manager or assistant whoever it is demanded i show my id with veteran printed on it. Could not get across that mine wouldnt say that since I wasnt in the military. Well needless to say I told the nice woman casher to cancel my order and was nice enough to put everything back i was intending to buy. Sad to say goodbye to this location after years and years spending 1000s at this store because the attitude i was given and hostility felt. If you offer something all stores should be on the same page and not have a manager making up their own rules. P.S. you cant get a dependent id if you dont live with your parents, are in school or over the age of 23.
• CC

  Charlotte

  Jan 11, 2026
  5.0
  This Goodwill is one of the best in the area. It is always nicely organized, the staff are consistently helpful and friendly, and the prices feel fair. I have found so many special items here that I will truly cherish. I do wish there were some consistent rules in place at all of the Goodwills in the area to help keep the shopping experience fair and safe for everyone. This includes preventing people from sitting on furniture to wait for new carts, following or blocking employees as they bring items out, and grabbing things the moment they hit the floor. There are also often unattended children in the aisles without parents, which can be concerning from a safety standpoint. All of this creates an uncomfortable and unfair environment for shoppers who are being patient and respectful. With a little more structure, this store would be even better. That said, I will always continue to visit this location because the employees truly make it such a wonderful experience. I appreciate all of you and the care you put into your work.
• RR

  Rylee Rose

  Jan 11, 2026
  1.0
  This store gets decent donations, as it is in a good part of town. However, this is probably the worst location as far as staff. As someone who frequents many Goodwill locations around, there is none worse than this location for disrespectful employees. Whoever hires at this location needs to be studied.
• KF

  Kelly Ford

  Nov 13, 2025
  5.0
  Love this store