Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
513 reviews
5 stars
259
4 stars
116
3 stars
60
2 stars
22
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful associates.
Product Selection
Customers expressed dissatisfaction with the limited selection of shoes, particularly in larger sizes and specific styles.
Store Hours
Many customers reported issues with inaccurate store hours, including early closures that were not communicated.
Cleanliness and Organization
Some reviews praised the cleanliness and organization of the store, while others noted issues with dirty shoes and floors.
Online Ordering Issues
Several customers experienced problems with online orders, including receiving used items and delays in refunds.
- KLKris LoweDec 15, 20251.0I just received the order I placed for shoes that were to be a gift this Christmas and let me tell you DSW had a lot to learn . The box was destroyed and there was not even a lid ! The shoes were already tied like they had been done so by someone else … the ship from address reads RETURNS right on the label ! So basically they shipped me crap that had been returned already in a crappy busted up box …. Like what am I supposed to do with this ? Does this look like something you’d want to open Christmas morning ??? Will never be ordering or shopping from this jenky site or company again …
- RRRondaNov 18, 20251.0You'll be better off ordering off line
- RKRahul KumarNov 8, 20251.0Extremely rude staff.
- TGTonia GainesOct 30, 20253.0The selection of women's dress and casual shoe is limited. The boot selection sucks.......
- LSLori StrattonOct 26, 20255.0love DSW! please restock your shelves and don't go out of business
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands of shoes can I find at DSW Designer Shoe Warehouse in Charlotte?
DSW offers over 25,000 pairs of designer shoes from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more for men and women.
What are the store hours for DSW Designer Shoe Warehouse in Charlotte?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does DSW Designer Shoe Warehouse offer delivery or curbside pickup services?
DSW offers in-store pickup but does not offer delivery or curbside pickup services.
What payment options are accepted at DSW Designer Shoe Warehouse?
The store accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Are there any health and safety measures at DSW due to current mask mandates?
Yes, DSW stores in Charlotte are following all state and local mask mandates to ensure customer safety.
Where is DSW Designer Shoe Warehouse located in Charlotte?
DSW is located at 9551 South Boulevard inside the Carolina Pavilion shopping center in Charlotte, NC 28273, USA.
Can I shop for accessories other than shoes at DSW Charlotte?
Yes, DSW offers handbags, jewelry, and kids’ shoes along with their extensive shoe selection.
Are there nearby stores I can visit along with DSW at the Carolina Pavilion?
Yes, nearby stores include Old Navy, Ross Dress for Less, Carter's, buybuy BABY, Nordstrom Rack, Target Pineville, and Ulta Beauty among others.
Where can I grab a coffee or a quick bite near DSW Charlotte?
Starbucks and Pizza Hut Express are nearby, perfect for a coffee or quick meal before or after shopping at DSW.
What entertainment options are close to DSW at Carolina Pavilion?
AMC Carolina Pavilion 22 and AMC Entertainment cinemas are nearby for movie outings around your DSW visit.