Charlotte Premium Outlets

4.5
11580 reviews

About

Outlet MallSimon Property Group
Charlotte Premium Outlets is North Carolina's newest upscale outlet center and features an impressive collection of fashion designers, luxury brands and name brand manufacturers. The 398,421 square-foot center offers 100 notable upscale outlet stores including Ann Taylor, Brooks Brothers Factory Store, Cole Haan, kate spade new york, Vera Bradley, Lucky Brand, Michael Kors, Nike Factory Store, Polo Ralph Lauren and Saks Fifth Avenue OFF 5th at savings of 25 to 65 percent every day.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Charlotte Premium Outlets
5404 New Fashion Way, Charlotte, NC
28278, United States

Hours

Reviews

4.5
11,580 reviews
5 stars
7,390
4 stars
3,041
3 stars
823
2 stars
159
1 star
167

What are people saying?

AI-generated from recent customer reviews

Store Variety

Customers appreciated the large selection of stores and brands available at the outlet.

Customer Service

Many reviews highlighted positive experiences with friendly and helpful staff across various stores.

Parking Issues

Numerous customers expressed frustration with the parking situation, noting it can be difficult to find spaces, especially during peak times.

Cleanliness

The outlet was noted for its cleanliness and well-maintained facilities, with some customers specifically praising improvements in this area.

Shopping Experience

Overall, customers enjoyed their shopping experiences, mentioning good deals and a pleasant atmosphere.
  • ED
    Erica Dixon-Billups
    6 days ago
    5.0
    Reasonable prices and lovely fashion. Love all the variety of quality stores and shops.
  • JN
    Jennifer Nivens
    Jan 8, 2026
    4.0
    Good stores. Nice place, the only problem is when it rains, it floods in some areas, and there is parts not covered so you get wet
  • EC
    Eliana's Nails Charlotte
    Jan 8, 2026
    5.0
    Es uno de mis lugares preferidos. Siempre buenas ofertas y buena calidad.
  • RL
    Reyes Adrian Popoca Lara
    Jan 5, 2026
    5.0
    Exelente outlet, tiene diferentes y variadas tiendas y marcas, de ropa, tenis y perfumes, ideal para venir de shopping y caminar un rato, tiene area de comida y Buenos accesos
  • BB
    blackwidowatwork
    Dec 13, 2025
    5.0
    I went to the coach store to purchase a bag for my future daughter-in-law. I was in my wheelchair and there was plenty of room for me to maneuver around the store. The sales person that approached me was extremely helpful. She was very young and could relate to my daughter-in-law‘s to be Age. She helped me pick out the perfect bag. Then proceeded to help me find a matching wallet. Her personality was awesome! I wish I could remember her name. When we got to the register, the girl who rang us up was also very sweet! I would highly recommend this location!

Frequently Asked Questions About Charlotte Premium Outlets

What are the general opening hours of Charlotte Premium Outlets?

Charlotte Premium Outlets is generally open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. Note that individual store hours may vary.

What types of stores and brands are available at Charlotte Premium Outlets?

Charlotte Premium Outlets features over 100 upscale outlet stores with brands including Nike, Michael Kors, Polo Ralph Lauren, Saks Fifth Avenue OFF 5th, Coach, Levi's, and many more, offering savings of 25 to 65 percent every day.