Charlotte Premium Outlets is North Carolina's newest upscale outlet center and features an impressive collection of fashion designers, luxury brands and name brand manufacturers. The 398,421 square-foot center offers 100 notable upscale outlet stores including Ann Taylor, Brooks Brothers Factory Store, Cole Haan, kate spade new york, Vera Bradley, Lucky Brand, Michael Kors, Nike Factory Store, Polo Ralph Lauren and Saks Fifth Avenue OFF 5th at savings of 25 to 65 percent every day.
Customers appreciated the large selection of stores and brands available at the outlet.
Customer Service
Many reviews highlighted positive experiences with friendly and helpful staff across various stores.
Parking Issues
Numerous customers expressed frustration with the parking situation, noting it can be difficult to find spaces, especially during peak times.
Cleanliness
The outlet was noted for its cleanliness and well-maintained facilities, with some customers specifically praising improvements in this area.
Shopping Experience
Overall, customers enjoyed their shopping experiences, mentioning good deals and a pleasant atmosphere.
ED
Erica Dixon-Billups
6 days ago
5.0
Reasonable prices and lovely fashion. Love all the variety of quality stores and shops.
JN
Jennifer Nivens
Jan 8, 2026
4.0
Good stores. Nice place, the only problem is when it rains, it floods in some areas, and there is parts not covered so you get wet
EC
Eliana's Nails Charlotte
Jan 8, 2026
5.0
Es uno de mis lugares preferidos.
Siempre buenas ofertas y buena calidad.
RL
Reyes Adrian Popoca Lara
Jan 5, 2026
5.0
Exelente outlet, tiene diferentes y variadas tiendas y marcas, de ropa, tenis y perfumes, ideal para venir de shopping y caminar un rato, tiene area de comida y Buenos accesos
BB
blackwidowatwork
Dec 13, 2025
5.0
I went to the coach store to purchase a bag for my future daughter-in-law. I was in my wheelchair and there was plenty of room for me to maneuver around the store. The sales person that approached me was extremely helpful. She was very young and could relate to my daughter-in-law‘s to be Age. She helped me pick out the perfect bag. Then proceeded to help me find a matching wallet. Her personality was awesome! I wish I could remember her name. When we got to the register, the girl who rang us up was also very sweet! I would highly recommend this location!
Frequently Asked Questions About Charlotte Premium Outlets
What are the general opening hours of Charlotte Premium Outlets?
Charlotte Premium Outlets is generally open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. Note that individual store hours may vary.
What types of stores and brands are available at Charlotte Premium Outlets?
Charlotte Premium Outlets features over 100 upscale outlet stores with brands including Nike, Michael Kors, Polo Ralph Lauren, Saks Fifth Avenue OFF 5th, Coach, Levi's, and many more, offering savings of 25 to 65 percent every day.
Does Charlotte Premium Outlets offer any pickup or delivery services?
Yes, Charlotte Premium Outlets offers in-store pickup and delivery services for customer convenience.
Are there any accessibility services available at Charlotte Premium Outlets?
Yes, the outlet offers wheelchair accessible entrances and restrooms, nursing lounges, family restrooms, changing tables, stroller rentals, handicap parking, and drinking fountains to accommodate visitors' needs.
Is parking available and is there a fee?
Free parking is available at Charlotte Premium Outlets.
Are there any dining options or food courts available at Charlotte Premium Outlets?
Yes, the outlet features a food court and various dining options including restaurants like Cinnabon nearby for snacks and meals.
How can I save money or find deals while shopping at Charlotte Premium Outlets?
You can find deals on the Charlotte Premium Outlets website or through their mobile apps for iOS and Android. They also offer coupons and a loyalty rewards program called Simon+ to help you save money.
What nearby stores could I visit along with Charlotte Premium Outlets?
Nearby stores include Ann Taylor Factory Store, Columbia Sportswear Company, Levi's Outlet Store, Saks OFF 5TH, and Polo Ralph Lauren Factory Store, making it convenient to shop multiple popular brands in one trip.
What are some nearby dining options near Charlotte Premium Outlets?
Tacos Jalisco Style is a nearby Mexican restaurant you might consider visiting before or after shopping at Charlotte Premium Outlets.
Are there nearby places to relax and get a spa treatment near Charlotte Premium Outlets?
Yes, Jade Forest Day Spa is located nearby, offering spa services perfect for relaxing after a day of shopping at Charlotte Premium Outlets.