Belk

4.3
2336 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Charlotte, NC or call us at (704) 364-4251 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
4400 Sharon Road, Charlotte, NC
28211, United States

Hours

Reviews

4.3
2,336 reviews
5 stars
1,429
4 stars
543
3 stars
207
2 stars
59
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some associates received high praise for their helpfulness, others were reported as rude or unprofessional.

Product Selection

Customers appreciate the wide variety of products available, including high-end brands and trendy clothing.

Store Environment

The store is generally described as clean and well-organized, but some customers noted issues with overcrowding and difficulty navigating aisles.

Pricing

While many customers found good deals and appreciated the value, some felt that prices were high for certain items.
  • MP
    Marc Parker
    Jan 5, 2026
    1.0
    The SouthPark store in Charlotte is nice enough, I guess. However...just purchased 2 Charles Tyrwhitt shirts there that were "on sale" for $90/each. Meanwhile...Charles Tyrwhitt has the same exact shirts on sale for $45/each on their site. Lesson learned....always check the clothier's site first, so you don't get ripped off at Belk.
  • AR
    Alicia Romero
    Jan 5, 2026
    1.0
    Belk at SouthPark Mall is by far the worst store I’ve dealt with. I placed a curbside pickup order for a Dyson, then called the next day to cancel because it was the wrong one and I found it cheaper elsewhere. I was told the order would cancel automatically if I didn’t pick it up. Days later, I got an email saying it was picked up even though I was home with my baby. When I called, they said the order was gone and someone may have picked it up. That makes no sense since only I knew about the order. They clearly didn’t check an ID or scan anything and basically let someone walk off with my $360 purchase.
  • MW
    Mrs. Williams
    Jan 4, 2026
    5.0
    Excellent customer service, I had an issue with a gift card. Meashon in Men's helped me initially; then I spoke with Luis the manager over the phone. When I returned, V, in men's assisted me even apologizing for what I had experienced, he called for Luis to come down to help. Luis was able to get everything straightened out. Thanks to all three of you!
  • JP
    Jeanette Pearson
    Jan 3, 2026
    1.0
    Bathrooms always dirty. No longer care about pleasing their long time customers. Rip off return policy for less than what you paid. Don't seem to realize that there is nothing that they sell that can't be bought somewhere else.
  • LS
    Lady Scorpion
    Dec 20, 2025
    2.0
    I will never come back to the jewelry department again and I’m closing my Belk Card!! I stood there over 30 minutes waiting for someone to ask if they could assist me? They approached everyone of a different race than myself. There was one girl standing and staring like she was high and the old lady name Sherry. Refused to come my way. She went in a room and came right back out and walked over to this white couple that didn’t buy anything.. They do not need to be in customer service or around the public. They need to work in somebody warehouse!!! It’s Christmas time when people should be in good spirits but those two billies still have a lot of racism in their hearts..

Frequently Asked Questions About Belk

What are the weekly operating hours of Belk in Charlotte, NC?

Belk is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does Belk offer pickup services, and what types are available?

Yes, Belk offers in-store pickup and curbside pickup services.