Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Charlotte, NC or call us at (704) 364-4251 today for your shopping needs!
Feedback on customer service is mixed; while some associates received high praise for their helpfulness, others were reported as rude or unprofessional.
Product Selection
Customers appreciate the wide variety of products available, including high-end brands and trendy clothing.
Store Environment
The store is generally described as clean and well-organized, but some customers noted issues with overcrowding and difficulty navigating aisles.
Pricing
While many customers found good deals and appreciated the value, some felt that prices were high for certain items.
MP
Marc Parker
Jan 5, 2026
1.0
The SouthPark store in Charlotte is nice enough, I guess. However...just purchased 2 Charles Tyrwhitt shirts there that were "on sale" for $90/each. Meanwhile...Charles Tyrwhitt has the same exact shirts on sale for $45/each on their site. Lesson learned....always check the clothier's site first, so you don't get ripped off at Belk.
AR
Alicia Romero
Jan 5, 2026
1.0
Belk at SouthPark Mall is by far the worst store I’ve dealt with. I placed a curbside pickup order for a Dyson, then called the next day to cancel because it was the wrong one and I found it cheaper elsewhere. I was told the order would cancel automatically if I didn’t pick it up. Days later, I got an email saying it was picked up even though I was home with my baby. When I called, they said the order was gone and someone may have picked it up. That makes no sense since only I knew about the order. They clearly didn’t check an ID or scan anything and basically let someone walk off with my $360 purchase.
MW
Mrs. Williams
Jan 4, 2026
5.0
Excellent customer service, I had an issue with a gift card. Meashon in Men's helped me initially; then I spoke with Luis the manager over the phone. When I returned, V, in men's assisted me even apologizing for what I had experienced, he called for Luis to come down to help. Luis was able to get everything straightened out. Thanks to all three of you!
JP
Jeanette Pearson
Jan 3, 2026
1.0
Bathrooms always dirty. No longer care about pleasing their long time customers. Rip off return policy for less than what you paid. Don't seem to realize that there is nothing that they sell that can't be bought somewhere else.
LS
Lady Scorpion
Dec 20, 2025
2.0
I will never come back to the jewelry department again and I’m closing my Belk Card!! I stood there over 30 minutes waiting for someone to ask if they could assist me? They approached everyone of a different race than myself. There was one girl standing and staring like she was high and the old lady name Sherry. Refused to come my way. She went in a room and came right back out and walked over to this white couple that didn’t buy anything.. They do not need to be in customer service or around the public. They need to work in somebody warehouse!!! It’s Christmas time when people should be in good spirits but those two billies still have a lot of racism in their hearts..
What are the weekly operating hours of Belk in Charlotte, NC?
Belk is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Belk offer pickup services, and what types are available?
Yes, Belk offers in-store pickup and curbside pickup services.
What is the address and contact number for Belk in Charlotte, NC?
Belk is located at 4400 Sharon Road, Charlotte, NC 28211. You can call them at (704) 364-4251.
Which major brands can I find at Belk Charlotte?
Belk carries popular brands including Kim Rogers, Clinique, Polo Ralph Lauren, Estee Lauder, Lancome, Levi's, L'OREAL, and many others.
What product categories does Belk Charlotte offer?
Belk offers women's clothing, men's apparel, juniors, kids' items, accessories, home decor, fashion, jewelry, shoes, handbags, and beauty products.
What payment methods does Belk accept?
Belk accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Belk provide alteration services?
Yes, Belk offers alteration services to assist with garment adjustments.
Is Belk accessible for individuals requiring wheelchair access?
Yes, Belk has wheelchair accessible entrances and parking, as well as public restrooms.
Which nearby stores can I visit for sportswear and designer clothing close to Belk?
Near Belk, you can find lululemon for designer sportswear and clothing, and the Levi’s Store for designer clothing and retail options.
Where can I find dining options nearby Belk Charlotte for a meal or snack?
Nearby dining options include The Cheesecake Factory for international cuisine and desserts, Arthur's American Restaurant, and Dilworth Coffee House for coffee and light fare.
Are there any beauty or jewelry stores close to Belk?
Yes, nearby beauty and jewelry stores include Bath & Body Works for beauty products and candles, Hands of Divinity jewelry store, TAG Heuer Boutique, and Kay Jewelers.