ALO

Reviews

• WA

  W A

  Mar 1, 2026
  5.0
  AWESOME shopping experience …walked out with the perfect set ..the ladies working in the store was very helpful and knowledgeable…checkout was fast and smooth definitely will be back
• CL

  C Love

  Feb 24, 2026
  1.0
  2/21/2026....In the ALO window, I saw a male mannequin with shorts. I walked inside the store to inquire. As I entered the store, I saw 4 youthful white female employees who ignored my presence. There was no greeting, no offer of assistance. The mode felt very uncomfortable as my skin is brown and I'm a male. Felt like I was in Victoria Secrets (very uncomfortable). As I browsed around the store looking for a brown employee face...I located one (smiles). She directed me to the mens section to find the shorts. As I was looking at clothes, a young white female came into my area and decided to scan the same shirt I was touching / looking at. Again, privilege allows certain people to make certain actions to make certain people feel uncomfortable (re read that). I immediately walked away from her because she had violated my personal space. And I know the tactics white people perform to make brown people feel uncomfortable. I did buy the shorts. But when I got home I decided I did not want the shorts. Today I am returning the shorts back to the South Park location. I cannot give this store my money.
• EH

  Enzo Houghton

  Feb 19, 2026
  2.0
  I placed an online order for in-store pickup, but the website failed to inform me that the delivery would take up to three business days. This discrepancy is concerning, and after contacting a customer service manager via phone, I was informed that they were unable to assist as the order had already been dispatched to the store. Consequently, I am left without a gift for my birthday party this evening, have wasted time driving to the store, and will need to wait several days to receive a refund. The lack of support from customer service is deeply disappointing. The customer service that I always get in store are amazing , this review is specifically directed to my experience with the phone customer service department and store website.
• KS

  Kaylee Sainz

  Jan 30, 2026
  3.0
  I remember coming in here with my mom and I asked one of the girls to see a set and she brought it to me than I told her I was gonna look at other things and my mom heard her saying something to her coworker as if I was broke or something so my mom didn’t like that and got me the set 🫶🏼 anyways don’t judge ppl based on how they look or dress when going in the store bc it’s not like alo is the Chanel store 🧏🏻‍♀️
• CS

  Courtney Smith

  Jan 8, 2026
  5.0
  GREAT SHOPPING EXPERIENCE. MY SON HAS ASPBERGERS AND WENT SOLO SO HE NEEDED ADDITIONAL HELP SHOPPING. LAUREN WAS SOOO HELPFUL AND PATIENT WITH HIM. THANKS LAUREN!!!

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