Business Details
About
Toy StoreToysLEGO Company Limited
The LEGO® Store Southpark in Charlotte, NC brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
568 reviews
5 stars
473
4 stars
73
3 stars
15
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, enhancing the shopping experience.
Store Atmosphere
The store is noted for its clean, organized environment and engaging atmosphere, making it enjoyable for both kids and adults.
Product Selection
Customers appreciate the wide variety of LEGO sets available, although some express a desire for more affordable options.
Family-Friendly
The store offers fun activities for children and is recognized as a great place for family visits.
- CBchristian belcherNov 14, 20255.0Thank you to the LEGO store at SouthPark — with a particular acknowledgment to Cameron. He was remarkably well-versed in the various sets. I mentioned I was looking for a display piece for my library, and he guided me through several thoughtful options. I ultimately chose the Notre Dame set, and I’m genuinely impressed with how it turned out. The historical detailing, in particular, is stunning.
- JJJCOct 23, 20255.0Amazing customer service. Even with a packed store made me feel welcome.
- AHAndre HarmonOct 13, 20255.0The store was nice and easy to move around and find things even with so mine people in there. I also was able to find something that I was looking for.
- EEeSep 25, 20255.0Very nice
- MPMag PeppSep 5, 20255.0Doo this final takes focus this you and the Jaguar is close officially cause his phone box focus because you're focus google hair close for P the you're
Frequently Asked Questions About The LEGO® Store Southpark
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store Southpark?
You can sign up in-store by asking a Brick Specialist, who will help you register. Afterward, you'll receive a welcome email with instructions to complete your registration and get your digital VIP card.
How do I redeem LEGO VIP Points earned at this store?
Once you've earned points, visit your VIP account on LEGO.com to redeem vouchers for online or in-store shopping.
Does The LEGO® Store Southpark offer price matching with other retailers?
No, the store does not offer price matching, as different promotions and discounts may apply online and in stores separately.
What should I do if my LEGO set is missing or has a lost piece?
Visit the store to check the Pick-A-Brick wall for the missing piece, or request a free replacement shipment via LEGO.com under 'Help' > 'Replacement Parts'.
Is there a cost to enter The LEGO® Store Southpark?
No, entry to all LEGO Stores including this one is free.
Can I purchase individual LEGO bricks at this location?
Yes, check out the Pick-A-Brick wall for individual pieces, which vary by store and change frequently.
How can I check if a specific LEGO set is in stock at The LEGO® Store Southpark?
Visit LEGO.com, search for your desired set, and click 'Check Store Stock' to see availability, or call the store for assistance.
What are the store hours of The LEGO® Store Southpark?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is The LEGO® Store Southpark wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking.
Which nearby places could I visit along with The LEGO® Store Southpark?
Nearby you can visit Gymboree for children's clothing, David Yurman and Swarovski for jewelry, and the SouthPark Transit Center - CATS bus station for convenient transportation access.
How can the SouthPark Transit Center help me get to The LEGO® Store Southpark?
The SouthPark Transit Center is a nearby bus station that provides public transit options, making it easier for customers to reach The LEGO® Store Southpark.
What dining options are available near The LEGO® Store Southpark?
You can enjoy nearby eateries like Showmars (Greek cuisine), Cinnabon for snacks, and Jamba for smoothies and health food.