Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.
My husband and I went in the week before Christmas where at least 4 employees followed us around watching us shop without asking if we needed assistance. It’s already a smaller store, so the experience was incredibly bizarre. We’ve shopped Madewell for years and have never experienced anything so strange. We will definitely not be visiting this location again.
MC
Michele Cable
Dec 4, 2025
1.0
Just went in to buy an expensive coat. Made the trip just for the purchase. Only one other customer in the store. 2 employees. Each of them walked past me multiple times. Didn’t offer assistance or acknowledge my presence. Shop at the Crabtree store where customer service has always been excellent or buy online.
AP
Allie Payne
Sep 15, 2025
4.0
Always love Madewell, even if I don’t purchase a lot. Went in specifically to use a birthday reward, and found a cute top in their sale section. Annoyingly, they still had their “extra 40% off sale” signs up, even though at checkout they said that promotion had ended the day prior. I would have actually purchased more items had that sale (that was advertised) still been active.
Otherwise, this location is in a really cool spot with other great shops, cute outdoor spaces, and restaurants/cafes/food trucks. Will come back just to visit the area!
KR
Kelly Ridgley
Jul 21, 2025
5.0
I think I found the best jeans of my life. I’ve always struggled to find good jeans.
The girl that worked there was super nice and helpful. She said she’s going to be an OT, so shout out to her and best of luck!!!! Thanks for your kind words and positive attitude.
EL
Emily Lennon
Jun 17, 2023
5.0
The store is beautiful and the staff are super kind and helpful! I’m so glad you’re here in Cary!