Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
484 reviews
5 stars
257
4 stars
128
3 stars
47
2 stars
26
1 star
26
What are people saying?
AI-generated from recent customer reviews
Selection Variety
Customers noted a wide selection of shoes, but many expressed disappointment in the availability of specific sizes and styles.
Customer Service
Feedback on customer service was mixed, with some praising helpful staff while others reported rude or unhelpful interactions.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
Pricing Concerns
Several reviews mentioned that prices were perceived as high, with some customers feeling that clearance items were not adequately discounted.
- BMBruce Magruder2 days ago5.0I aways find shoes i need. Or if not in my size, order from their website. Nice people
- GEGary EmmertDec 3, 20255.0They have clean restrooms.
- JHJay HensonNov 23, 20254.0Shout out to DSW. Nice selection and good atmosphere to browse and try shoes on. Plenty of different styles from slippers to formal. The staff is nice and helpful and checkout is fast at this location. Plenty of other shopping and restaurants nearby too.
- MPMike PNov 21, 20254.0I was looking for specific size of belt. They didn't have what I was looking for, but they had an incredible selection of shoes. I had a very open format allowing you see clearly across most of the store.
- LSLuke SyvinskiOct 19, 20252.0DSW Shoe Warehouse Review One word: disappointing. The selection was downright horrid—rows and rows of shoes, yet somehow nothing worth buying. Shelves looked picked over, with odd sizes left behind and styles that felt like last season’s leftovers. You’d think a “warehouse” would mean variety, but it was more like a clearance corner that forgot to restock. The store itself was clean enough, and the staff were polite, but that doesn’t make up for the lack of decent choices. If you’re hoping to find something new or on-trend, save yourself the trip and shop elsewhere. DSW used to feel exciting—now it just feels empty.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands and product types can I find at DSW Designer Shoe Warehouse in Cary?
DSW carries over 25,000 pairs of designer shoes for men, women, and kids from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. They also offer handbags, jewelry, and accessories.
What are the regular store hours for DSW Designer Shoe Warehouse in Cary?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does this DSW location offer in-store pickup or delivery services?
This location offers in-store pickup but does not offer delivery services.
Are there any special safety measures in place at the DSW Cary store?
DSW stores are following all state and local mask mandates to ensure customer and staff safety.
What payment methods are accepted at DSW Designer Shoe Warehouse in Cary?
They accept American Express, Visa, Mastercard, Discover, cash, and mobile contactless payment options such as Apple Pay, Android Pay, and Samsung Pay.
Does DSW in Cary have any rewards program or perks for shoppers?
Yes, DSW offers a free Rewards program where members can earn certificates, offers, and other perks by shopping.
What services does DSW Designer Shoe Warehouse in Cary provide besides selling shoes?
Besides shoes, they offer in-store pick-up services and participate in shoe donation programs.
What nearby stores can I visit along with DSW at Crossroads Plaza in Cary?
Nearby stores include American Eagle, Torrid, J.Crew Factory, Marshalls, Bed Bath & Beyond, and Bob's Discount Furniture, allowing for a diverse shopping experience in one area.
Are there food options near DSW Designer Shoe Warehouse in Cary if I want to grab a meal?
Yes, HoneyBaked Ham Company and The Honey Baked Ham Company nearby offer deli meats, sandwiches, and soups for a convenient meal before or after shopping.
Are there any beauty and cosmetic shops close to the DSW store at Crossroads Plaza?
Yes, you can find Charlotte Tilbury, Ulta Beauty, and Benefit Cosmetics BrowBar nearby for beauty and cosmetic supplies and services.