Brand Certified
JCPenney
4.2(777 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
3141 Watermill Dr, Burlington, NC
27215, United States
Certified by JCPenney • Mar 01, 2026
(336) 524-9012
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/nc/burlington/clothing-stores-burlington-nc-2903.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Burlington, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
777 reviews
5 stars
404
4 stars
210
3 stars
98
2 stars
22
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific associates for their excellent service.
Store Condition
The store was often described as clean and organized, but some customers noted areas that needed improvement and low inventory.
Checkout Experience
Customers frequently reported long wait times at checkout, with some expressing frustration over slow service.
Product Selection
Feedback indicated a mixed experience with product availability, with some customers finding great deals while others felt the selection was lacking.
Online Shopping Issues
Several customers experienced problems with online orders, including shipping delays and lack of communication regarding order status.
- PBPat Woods BarbeeJan 6, 20265.0Very easy to get in and out picking up a package
- NLNancy LDec 18, 20255.0Always too crowded but everyone is friendly.
- BWBenjamin WherryjohnDec 1, 20255.0Still around with great prices.
- HBHeath BrownNov 22, 20255.0cozy and nice . friendly people
- CCChristina ChurchNov 18, 20255.0I have been shopping at the JCPenney store my entire life. I have shopped there for myself for my two daughters. My mother shop there for me. I love the clothes and the quality of the clothes that are sold at JCPenney. I really miss the fact that they moved the JCPenney from the Danville Virginia area. I traveled there quite often now I have to travel about an hour away to go shop at JCPenney unless I want to order online and I would much rather shop in store versus order online because I like to try on my own clothing to make sure that the fit is great and the quality is there.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Burlington, NC offer?
JCPenney offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is JCPenney located in Burlington, North Carolina?
JCPenney is located at 3141 Watermill Dr, Alamance Crossing, Burlington, NC 27215.
What are the store hours for JCPenney in Burlington?
JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Burlington offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for customers.
What payment methods are accepted at JCPenney Burlington?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa payments.
Is JCPenney Burlington accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Can I shop at JCPenney Burlington using their mobile app?
Yes, you can shop and find deals using the JCPenney App available on the Apple App Store.
What nearby stores can I visit for additional shopping options when at JCPenney in Alamance Crossing?
Nearby stores include Belk Alamance Crossing, Kohl's, Furniture World Furniture Store, TALBOTS, Barnes & Noble, The Children's Place, and Sephora inside jcpenney among others.
Are there nearby restaurants or cafes to visit near JCPenney in Burlington?
Yes, you can visit Mimi's Café and San Marcos Mexican Restaurant nearby for dining options when shopping at JCPenney.
What nearby attractions or community spots are close to JCPenney Burlington?
The Everyday Church and The Tree of Valor museum are nearby community places you might want to visit before or after shopping at JCPenney.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website