Business Details
3187 Watermill Drive, Burlington, NC
27215, United States
Certified by Belk • Mar 01, 2026
(336) 584-8282
Certified by Belk • Mar 01, 2026
https://www.belk.com
Certified by Belk • Mar 01, 2026
About
Certified by Belk • Mar 01, 2026
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Burlington, NC or call us at (336) 584-8282 today for your shopping needs!
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Belk • Mar 01, 2026
Hours
Certified by Belk • Mar 01, 2026
Reviews
4.1
880 reviews
5 stars
463
4 stars
197
3 stars
122
2 stars
42
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for being friendly and helpful, while others were criticized for being unresponsive or rude.
Store Condition
Store cleanliness and organization received negative remarks, with reports of disarray and unclean bathrooms.
Product Selection
Customers appreciated the variety and sales on products, but some noted a lack of fashionable options for younger shoppers and poor selection in certain departments.
Checkout Experience
Long wait times at checkout were frequently mentioned, with complaints about understaffing and slow service.
- FCFelicia CorbettFeb 8, 20265.0I sent my man over to get a peacock coat,for a dinner we were going to,Mr. Anthony was so nice and helpful,it was a pleasure to be with someone who was very knowledgeable and very sweet spirited,we will return,and tell our friends about Mr Anothony!!!!!!
- JMJermaine Jones (Mufasa)Jan 24, 20265.0Belk was good at the time it was Christmas n they had what I was looking for you just got to walk around a lil bit & decent prices
- ELEric LinderDec 29, 20254.0As in most place you may shop you should know your prices. People will mislead you if you let them. Just saying be on you toes. But Overall nice store and nice products.
- TTTinaDec 21, 20251.0Found a purse I liked on the discount rack—but the manger said they couldn’t sell to me since it didn’t have a sticker. Not friendly and should have tried to accommodate a paying customer. Didn’t act like a manager—or look like one. Bad service!
- SLSharon LaneDec 4, 20255.0Another great Belk location. I live in Eden. The closest Belk to me is in Reidsville but I avoid it at all costs. I'd rather drive farther to this location because the Burlington Belk has a cleaner store, more helpful and friendlier customer service staff, a larger selection of merchandise, a more organized store with beautiful and enticing displays, and workers who actually seem to like their job.
Frequently Asked Questions About Belk
What are the standard operating hours for Belk in Burlington, NC?
Belk is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
What types of pickup services does Belk offer?
Belk provides both in-store pickup and curbside pickup services for your convenience.
Which major payment methods are accepted at Belk?
Belk accepts American Express, Cash, Check, Discover, Mastercard, and Visa payment options.
Which brands can I find while shopping at Belk Burlington?
You can find popular brands such as Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Levi's, Columbia Sportswear, and L'OREAL among others.
Does Belk offer wheelchair accessible facilities?
Yes, the store has wheelchair accessible entrances and parking available for customers.
How can I contact Belk Burlington for customer care?
You can reach Belk customer care via email at belk_customer_care@belk.com or by phone at (336) 584-8282.
Are there any nearby department stores where I can also shop along with Belk?
Yes, nearby department stores include Belk Alamance Crossing, JCPenney, and Kohl's, providing you multiple shopping options in the Burlington area.
What are some nearby stores specializing in beauty and cosmetics?
Sephora inside JCPenney and Bath & Body Works are nearby stores where you can find a wide variety of beauty and cosmetic products.
Can I visit any nearby boutiques or specialty clothing stores while at Belk?
Yes, nearby boutiques include BOHOBLU of Burlington, Urban Legend, Theivyblueboutique, and TALBOTS, offering a wider range of women's clothing and accessories.
Are there nearby places to grab a quick refreshment or tea after shopping at Belk?
You can visit Royal Tea Cafe nearby, which offers bubble tea, smoothies, and candy for a delightful treat.
Brand Certified Facts from Belk
This information is certified by Belk and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website