Belk

Reviews

• KL

  Kim Leonhardt

  Apr 8, 2026
  5.0
  Best clearance around. AWESOME customer service. My only complaint is they took away the places throughout the store where you can scan your own merchandise to find a price.
• KC

  K Conklin

  Apr 7, 2026
  5.0
  UPDATE: After giving this situation a second try with a manager, my relationship with Belks will continue. The manager was willing to work with me on my exchange. My lesson is to always be mindful of getting my receipt in addition to an emailed receipt as a backup. Thank you ERIN for making this work. I really appreciate it. Keep your receipt IF you get one! I take complete ownership for not checking my bag to make sure the clerk placed it in my bag and not just the items. (it was a group of clerks laughing and having a good time and my clerk was involved in the conversation so guess that is why I didn't receive a receipt). Got home to find that I had purchased the wrong size in exact same item I had purchased previously. The sad part is-I used gift cards so there was no record or way to trace the transaction. Could not even exchange for exact item in my size. My option was to pay more money! Just be conscious to ensure you get your receipt because there are no exceptions. Due to this, I returned $125+ of other merch purchased the same day that I had receipts for and the CC paperwork too all was in my bag but the one receipt! I will also be canceling this new Belk CC they talked me into ASAP! I will be sharing my experience with all my salon clientele, family and friends.
• JP

  Judy Price

  Apr 3, 2026
  2.0
  Normally I am very happy with the service at Belk but today was the worst experience. I could only find 2 cashiers and they were in the ladies' department. There was 1 line for the cashiers with customers going to the next available cashier. After spending at least 30 minutes in line I was next. However, one of the cashiers checked out someone who had not been in line and had just walked up the the cashier. Seeing this, another customer did the same thing when I said that I thought the line I was in was for both cashiers. The other cashier said that was correct. The customer who was cutting in line started to go to the end of the actual line but the cashier told her to stay and she went ahead and checked her out before anyone else in the line. Very poor customer service.
• KK

  Kathy Kelly

  Apr 2, 2026
  1.0
  When to Belks today. My husband doesn't walk very well. We were going to get shoes for both of us and capris for me. They have no wheel chairs for the handicapped. What store doesn't at least have one chair. I love Becks clothes. We had to leave without buying anything. It was quite an ordeal.
• BL

  Betty Liverman

  Mar 13, 2026
  2.0
  No help and workers are not knowledgeable. Store was clean. Lack variety. Sale items that were 70% off, still cost $50

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