Customers consistently praised the high quality of products, including embroidery and screen printing.
Customer Service
Many reviews highlighted the excellent customer service, noting the staff's friendliness, responsiveness, and willingness to accommodate special requests.
Reliability
Creative Caps is recognized for their timely delivery and reliability in fulfilling orders accurately.
Variety
Customers appreciated the wide selection of products and customization options available.
DJ
DeeDee Jarman
Feb 7, 2026
5.0
Creative Caps meets every need I have had the past five years I have been using them. They are fast and reliable. Very easy to work with. I highly recommend Creative Caps. Several of our athletic teams here at Methodist University uses Creative Caps as well. Thanks for all you do for us.
LB
Loretta Byrd
Feb 6, 2026
5.0
Creative Caps is top-notch. They work hard to make their products perfect! We highly recommend them and appreciate all they do for our community!
EB
Eric Beasley
Jan 14, 2026
5.0
Our company has been using Creative Caps for years now and absolutely love their work! The quality is unmatched, and we couldn't be happier with them. We highly recommend this company for all of your screen and embroidery needs.
AC
Abbie Creel
Jan 14, 2026
5.0
Eva and her staff are simply amazing to work with. They get it right the first time! Prices are also great! We will continue ordering from them for all apparel !
TG
Teresa Gardner
Dec 22, 2025
5.0
They are always willing to help us with shirt selection and design.
Frequently Asked Questions About Creative Caps Inc
What types of products do you offer for screen printing and embroidery?
We offer a wide range of products including t-shirts, hoodies, hats, bags, uniforms, and more. If you have a specific item in mind, let us know and we'll do our best to accommodate your request.
What is the minimum order quantity for custom screen printing and embroidery?
Our minimum order quantity is typically 12 pieces for screen printing and 1 piece for embroidery. We can discuss different options regarding your needs.
How long does it take to complete an order?
Our standard turnaround time is 10-14 business days from the time you approve your proof. Rush services may be available for an additional fee if you need your order sooner.
Can I supply my own garments for printing or embroidery?
Yes, you can provide your own garments for embroidery only. However, please note that we need to inspect the items to ensure they are suitable for the embroidery process.
Do you offer design services?
Yes, we offer in-house design services to help you create the perfect logo or artwork for your project. Our experienced designer will work with you to bring your vision to life.
What file formats do you accept for artwork?
We accept various file formats including AI, EPS, PSD, PDF, and high-resolution PNG or JPEG files. Vector files are preferred for the best quality results
What are your pricing and payment options?
Pricing depends on factors such as the type of garment, quantity, number of colors, and complexity of the design. We accept cash, local checks, and major credit cards. Contact us for a detailed quote.
Can I see a mockup before placing a full order?
Yes, we can provide a computer mockup before proceeding. This helps ensure you are satisfied with the quality and design before proceeding with the full order.
Do you offer bulk discounts?
Yes, we offer competitive pricing and bulk discounts for larger orders. Contact us to discuss your specific needs and receive a custom quote.
What is your return policy?
We strive for 100% customer satisfaction. If there is an issue with your order, please contact us within 7 days of receiving your items. We will work with you to resolve any problems.
What types of products does Creative Caps Inc offer for screen printing and embroidery?
Creative Caps Inc offers a wide range of products including t-shirts, hoodies, hats, bags, uniforms, and more. You can also request specific items and they will try to accommodate your needs.
What is the minimum order quantity for custom screen printing and embroidery at Creative Caps Inc?
The minimum order quantity is typically 12 pieces for screen printing and 1 piece for embroidery, with options available based on your specific needs.
How long does it take to complete a screening or embroidery order at Creative Caps Inc?
Standard turnaround time is 10-14 business days from proof approval. Rush services may be available for an extra fee.
Can I supply my own garments for embroidery or screen printing?
You can provide your own garments for embroidery only. The items must be inspected to ensure suitability for the embroidery process.
Does Creative Caps Inc offer design services for custom apparel?
Yes, they provide in-house design services to help create the perfect logo or artwork tailored to your project.
What are the business hours for Creative Caps Inc?
Creative Caps Inc is open Monday through Thursday from 9:00 AM to 5:30 PM and closed on Friday through Sunday.
What payment methods does Creative Caps Inc accept?
They accept major credit cards including American Express, Visa, Mastercard, and Discover, as well as cash and local checks.
What should customers know about picking up orders at Creative Caps Inc?
Creative Caps Inc offers in-store pickup service during regular business hours from Monday to Thursday, 9:00 AM to 5:30 PM.
How can I visit Creative Caps Inc if I'm in Benson, NC?
Creative Caps Inc is located at 501 S Wall Street in Benson, NC 27504. You can easily find them within the Benson area for convenient service.
What nearby places can I visit around Creative Caps Inc in Benson, NC?
Nearby you can visit RHA Health Services for counseling and disability support, Vernon McLamb's Bar-B-Q Sauce for delicious southern barbecue, and Double Play Training Center for sports and fitness activities.
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