DM
David Michael
Mar 26, 2026
This spot is hands down my favorite shades store in all of Asheville. Honestly, it’s pretty much the only reason I even bother making the trip to the Asheville Mall these days! Every single time I walk in, the vibe is great and the staff is always super welcoming and genuinely kind. I have to give a massive shoutout to Zay, Liam and Josiah —those guys are absolutely killer at what they do and seriously know their stuff when it comes to the products.
I’ve been coming to this specific location for a good while now, and I can honestly say I haven’t had a single bad experience. They actually treat people right, stick to their word and policies, and always go out of their way to make sure I’m snagging the absolute best deal possible when I’m checking out. You just don’t see that kind of customer service everywhere.
I also have to talk about their protection plan, because it is a total game-changer. The guys never pressured me into adding it; I just grabbed it because the price totally made sense for the coverage. And man, am I glad I did! I had to go in recently to swap out a busted pair, and the whole process was ridiculously smooth. They followed the copay terms exactly like they said they would, and it was zero hassle to walk out with my replacements. No weird loopholes or stress.
Another thing I really appreciate is how transparent they are about everything. Whenever I have a question, they keep it real and tell me exactly what I need to know without any runaround. It’s also super handy that all the plan terms are right there online whenever I need to double-check something or i just call them and the experts are ready to help.
Plus, they carry Maui Jim and Costa, which are literally the only frames I wear, and their selection is always on point. If you need some new shades, I can’t recommend this shop enough. The store is awesome, the crew is amazing, and they’ve definitely got a loyal customer!