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Sunglass Hut

4.7
(188 reviews)

Business Details

3 S Tunnel Rd, Asheville, NC
28805-2238, United States
(828) 298-7626
https://stores.sunglasshut.com/us/nc/asheville/3-s-tunnel-rd

About

Sunglasses StoreFashion Accessories StoreSunglass Hut
At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high quality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world’s largest eyewear company. Visit our Asheville Sunglass Hut at 3 S Tunnel Rd to shop the newest styles of the season. Whether you’re on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Sunglass Hut
3 S Tunnel Rd, Asheville, NC
28805-2238, United States

Hours

Reviews

4.7
188 reviews
5 stars
171
4 stars
5
3 stars
0
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Josiah and Tina, for their exceptional service, helpfulness, and professionalism.

Product Knowledge

Customers noted the staff's extensive knowledge about sunglasses and their ability to provide tailored recommendations.

Warranty Issues

There were complaints regarding warranty handling, particularly with Josiah's refusal to honor a full replacement warranty, contrasting with positive experiences at other locations.

Store Environment

The store was described as having a great selection of sunglasses and a welcoming atmosphere, contributing to a positive shopping experience.
  • WA
    Wazaida Ali
    4 days ago
    5.0
    I walked in to the store and Liam was so amazing and I very freaking friendly
  • TC
    TASHA COOLEY
    4 days ago
    5.0
    Josiah and Liam were so awesome and professional. Very knowledgeable and fitted me with a set of great shades 😎
  • TS
    TJ Shuler
    4 days ago
    5.0
    Josiah was amazing. Bought 4 pairs from him today. Man needs a good raise
  • AG
    Audra Godfrey
    6 days ago
    1.0
    I am honestly shocked to see how many positive reviews Josiah has received, including one posted by himself not far down, because our experience was the complete opposite of friendly or professional. My husband has a warranty on his sunglasses that clearly states FULL REPLACEMENT for $40.00. When the lens busted, he went into this Sunglass Hut location to use the warranty. Josiah refused to replace the glasses and told my husband he would only replace the lenses — despite the warranty stating otherwise. Josiah then said it was “up to him as the store manager” whether he wanted to honor the full replacement or not. The situation got worse when he very rudely told my husband to “read the fine print next time he purchases a warranty,” while waving him off in a condescending manner as my husband took his business elsewhere. For comparison, the Asheville Outlet Mall Sunglass Hut provided phenomenal customer service. They did not speak down to my husband, honored the warranty properly, and had him in and out with a brand-new pair of sunglasses in about 30 minutes. This experience was incredibly disappointing and completely unacceptable from a store manager. Customer service should never involve arrogance, misinformation, or dismissiveness — especially when a customer is simply trying to use a warranty they paid for.
  • CM
    Christopher Michael
    Feb 21, 2026
    5.0
    Liam & Zay were very nice and helpful when shopping for a new pair of sunglasses!

Brand Certified Facts from Sunglass Hut

Sunglass Hut partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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