JCPenney

4.0
487 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Kalispell, MT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
20 N Main St, Kalispell, MT
59901, United States

Hours

Reviews

4.0
487 reviews
5 stars
210
4 stars
134
3 stars
89
2 stars
26
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and poor service.

Store Condition

The store is generally clean and well-maintained, but some customers noted it feels outdated and lacks variety in inventory.

Product Selection

Customers appreciate the variety of clothing and jewelry available, but many expressed disappointment in the limited selection, especially in specific categories like shoes and big and tall sizes.

Sales and Discounts

Many shoppers enjoyed the sales and discounts offered, often finding good deals, although some felt misled by advertised promotions.
  • MM
    Michelle Miller
    Dec 21, 2025
    5.0
    The nice girl working the beauty section was amazing! She helped me pick out the perfect lip shade as I’ve been wanting to change things. She was so kind to my daughter and I was very impressed with her professionalism! I’ll definitely be back!
  • MJ
    Mary Jane
    Dec 20, 2025
    1.0
    Some of the meanest spirited older women work here. I've been a few times but three separate visits I had the misfortune of dealing with them. At first I felt targeted by their condescending attitudes but after speaking with a few people, it seems they are like this to everyone. The only time I felt welcome is when I purchased a perfume in the cosmetic section. That associate looked like a teen and she was the sweetest thing. I was pleasantly surprised since I was dreading having to interact with another bitter old lady. How on earth does this place stay in business?? It has to be a nightmare for anyone under 25 to work there lol
  • ZT
    zayley tinnel
    Dec 14, 2025
    5.0
    Jenny is the best! She gave me what I’ve been looking for for years! love her
  • AH
    armando hernandez
    Dec 14, 2025
    5.0
    Paul is an excellent person very patient and went passed his lunch to assist me.
  • IM
    Irene Maciulis
    Nov 1, 2025
    1.0
    I thought that the people were rude and the sales associates were rude. I don't like being followed around. Thinking that I'm taking things just because maybe I don't look or I'm dressed the way that they want me to be.

Frequently Asked Questions About JCPenney

What products does JCPenney in Kalispell offer?

JCPenney offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Kalispell, MT?

JCPenney is open Monday through Thursday from 10:00 AM to 6:00 PM, Friday 10:00 AM to 7:00 PM, Saturday 10:00 AM to 8:00 PM, and Sunday 12:00 PM to 6:00 PM.