Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Kalispell, MT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Store Condition
The store is generally described as clean and well-maintained, but some customers feel it is outdated and lacking in inventory.
Product Selection
Customers appreciate the variety of clothing and jewelry available, but many express disappointment over limited selections, especially in specific departments.
Sales and Discounts
Many customers enjoy the sales and discounts offered, often finding good deals, although some report issues with advertised promotions.
Staffing Issues
Several reviews mention that the store is often understaffed, leading to long wait times for assistance and checkout.
IM
Irene Maciulis
Nov 1, 2025
1.0
I thought that the people were rude and the sales associates were rude. I don't like being followed around. Thinking that I'm taking things just because maybe I don't look or I'm dressed the way that they want me to be.
CR
Chad Reboin
Aug 2, 2025
5.0
Store looked great even for an older store. Found a couple food deals and the employees were very friendly and provided great customer service.
JG
Jonathan Generous
Jul 15, 2025
1.0
The world’s longest liquidation sale. Felt like time traveling back 30+ years and there clearly hasn’t been a single investment since the late 80’s. Yikes!
JD
Jim Dufrain
Jun 25, 2025
5.0
Great help, and I found what I needed.
RH
Rosie Hopkins
Aug 31, 2019
1.0
Looking for ladies dresses today. Absolutely no selections
Just a few dresses. I was totally disappointed.
JCPenney offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Kalispell, MT?
JCPenney is open Monday through Thursday from 10:00 AM to 6:00 PM, Friday 10:00 AM to 7:00 PM, Saturday 10:00 AM to 8:00 PM, and Sunday 12:00 PM to 6:00 PM.
Does JCPenney in Kalispell offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup options for your convenience at the Kalispell location.
Which payment methods are accepted at the JCPenney Kalispell store?
JCPenney accepts American Express, Visa, Mastercard, Discover, and checks as payment options.
Is the JCPenney store in Kalispell wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Where is JCPenney located in Kalispell, Montana?
JCPenney is located at 20 N Main St, Kalispell, MT 59901 inside the Kalispell Center Mall.
What national and private brands can I find at JCPenney Kalispell?
You can find national brands as well as private brands like Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona at JCPenney Kalispell.
What nearby dining options are available near JCPenney in Kalispell?
Nearby dining options include Bamboo Hut, an authentic Vietnamese restaurant, Hungry Hun which offers Asian cuisine, and Mac & Dun's Mountain Bites for casual dining.
What shopping centers are near JCPenney in Kalispell?
JCPenney is located inside Kalispell Center Mall, and the Parkline District shopping center is also nearby, offering a variety of stores and a hotel.
Are there other clothing and accessory stores near JCPenney in Kalispell?
Yes, nearby stores include The Buckle, Claire's fashion and piercing store, Maurices women's clothing, Zumiez, and Isle of Misfits for flowers, gifts, and clothing.