Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Great Falls, MT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
505 reviews
5 stars
203
4 stars
135
3 stars
97
2 stars
34
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff helpfulness; some customers praised friendly and attentive service, while others reported a lack of assistance and unfriendly interactions.
Stock Availability
Many customers noted low inventory and sparse selections, with some expressing disappointment over the lack of merchandise in various departments.
Store Atmosphere
The store was described as feeling empty or like a 'ghost town,' with some customers feeling nostalgic for its past vibrancy.
Pricing
Customers had mixed feelings about pricing; while some found good deals, others felt items were overpriced.
- HVHolly VaughAnDec 21, 20252.0The young lady cashier with colored hair working today was terrible. Instead of helping us understand the sale- she argued that the signs were everywhere and gave us an attitude that we wanted to return our item and buy more to get a better deal. “Well I guess I’ll have to ring this back in and start over to do that”. When we came back- she didn’t help us. A nice young gentleman did and he was great. Won’t be back.
- MHMelissa HolsingerDec 20, 20253.0It is not the biggest or nicest JCPenny, I have been to. The staff could care less if you were there or not.
- HWHolly WickNov 5, 20255.0Quality clothes
- RJRyan JordanOct 2, 20255.0Three very nice ladies working. Super helpful. Found a lot of what I was looking for. Thanks for giving us an option of where to find a white shirt & a suit jacket in Great Falls.
- GCGene CovelloAug 6, 20253.0Their stock was mostly on the expensive side
Frequently Asked Questions About JCPenney
What products can I find at JCPenney in Great Falls, MT?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Great Falls?
JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney in Great Falls offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options to make shopping convenient.
Which payment methods are accepted at Great Falls JCPenney?
The store accepts American Express, Check, Discover, MasterCard, and Visa cards.
Is the JCPenney store in Great Falls accessible for wheelchair users?
Yes, the store features a wheelchair-accessible entrance for customer convenience.
Where is JCPenney located in Great Falls and how can I contact them?
JCPenney is located at 1200 10th Ave S, Holiday Village Mall, Great Falls, MT 59405. You can reach them at +1 406-453-7651.
What exclusive brands can I shop for at JCPenney in Great Falls?
You can shop exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
Are there nearby stores where I can explore additional fashion and beauty options after visiting JCPenney?
Yes, nearby options include Victoria's Secret & PINK for lingerie and designer clothing, SEPHORA inside JCPenney for cosmetics and beauty, Claire's for fashion accessories, and Kay Jewelers for jewelry and bridal items.
Where can I find dining options near JCPenney in Holiday Village Mall?
Nearby dining includes Subway for sandwiches, Little Athens for Greek and European fast food, and Orange Julius in the food court for refreshments.
What other services and shopping can I find near JCPenney at Holiday Village Mall?
The area includes various retailers and services such as Tradehome Shoes for footwear, Nail and Spa salons, MasterCuts hair salon, GameStop for video games, and the Maclean Animal Adoption Center nearby.