Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Great Falls, MT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers praised the friendly and helpful staff, although some noted a lack of available employees.
Inventory Issues
Numerous reviews mentioned low stock and limited selection, with some customers expressing disappointment over the store's inventory.
Pricing Concerns
Several customers found the prices to be on the expensive side, with some feeling that the value did not match the cost.
Store Atmosphere
The store was described as having a clean environment, but many customers noted it felt empty or like a 'ghost town'.
Mixed Experiences
While some shoppers had positive experiences and found great deals, others expressed frustration with long wait times and poor customer service.
HW
Holly Wick
Nov 5, 2025
5.0
Quality clothes
RJ
Ryan Jordan
Oct 2, 2025
5.0
Three very nice ladies working. Super helpful. Found a lot of what I was looking for. Thanks for giving us an option of where to find a white shirt & a suit jacket in Great Falls.
GC
Gene Covello
Aug 6, 2025
3.0
Their stock was mostly on the expensive side
BB
Belle Belanger
Aug 2, 2025
5.0
Nice store. Wide selection, plus some great items on clearance!
What products can I find at JCPenney in Great Falls, MT?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Great Falls?
JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney in Great Falls offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options to make shopping convenient.
Which payment methods are accepted at Great Falls JCPenney?
The store accepts American Express, Check, Discover, MasterCard, and Visa cards.
Is the JCPenney store in Great Falls accessible for wheelchair users?
Yes, the store features a wheelchair-accessible entrance for customer convenience.
Where is JCPenney located in Great Falls and how can I contact them?
JCPenney is located at 1200 10th Ave S, Holiday Village Mall, Great Falls, MT 59405. You can reach them at +1 406-453-7651.
What exclusive brands can I shop for at JCPenney in Great Falls?
You can shop exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
Are there nearby stores where I can explore additional fashion and beauty options after visiting JCPenney?
Yes, nearby options include Victoria's Secret & PINK for lingerie and designer clothing, SEPHORA inside JCPenney for cosmetics and beauty, Claire's for fashion accessories, and Kay Jewelers for jewelry and bridal items.
Where can I find dining options near JCPenney in Holiday Village Mall?
Nearby dining includes Subway for sandwiches, Little Athens for Greek and European fast food, and Orange Julius in the food court for refreshments.
What other services and shopping can I find near JCPenney at Holiday Village Mall?
The area includes various retailers and services such as Tradehome Shoes for footwear, Nail and Spa salons, MasterCuts hair salon, GameStop for video games, and the Maclean Animal Adoption Center nearby.