Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Billings, MT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
842 reviews
5 stars
396
4 stars
218
3 stars
132
2 stars
29
1 star
67
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently noted a lack of staff, leading to long wait times and difficulty finding assistance.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, others reported rude interactions and poor handling of issues.
Store Condition
The store's cleanliness and organization received both praise and criticism, with some noting it was clean while others described it as dirty and poorly maintained.
Product Selection
Customers expressed disappointment in the reduced selection of products, particularly for children's clothing and larger sizes.
Pricing and Sales
Many customers appreciated the good prices and sales, but some felt items were overpriced compared to competitors.
- IAIvy Alden1 day ago5.0Love this place some good deals
- DMDawn MirandaDec 12, 20255.0pretty
- RMRobin MartinNov 24, 20251.0I think they only have 1 employee. And NOBODY works in the salon at all. I went in there on 4 different occasions to try to make an appointment. Not one single person came up front to talk to me, even though I had just seen an employee go in. The next day, I tried again. This time, the employees, both of them, were outside smoking and chatting. Again, nobody was inside. They obviously don't want any business... Mine would have been around $250, plus a $50 tip and products... I won't go back there. I'll spend my money where it's wanted, thank you.
- CSchandler smithNov 23, 20255.0Good prices
- LDLourdes N. Oviol D.Nov 11, 20255.0A very quiet place to shop and the prices are excellent, I recommend it!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Billings, MT offer?
JCPenney offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours of JCPenney at Rimrock Mall?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney provides both in-store shopping and curbside pickup options at their Billings location.
What payment methods are accepted at JCPenney in Billings?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
Is the JCPenney store in Billings wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
Can customers shop JCPenney's products online through a mobile app?
Yes, customers can use the JCPenney App available in the Apple App Store for shopping and browsing coupons.
Where is JCPenney located within Billings, MT?
JCPenney is located at 140 S 24th St W inside Rimrock Mall in Billings, Montana 59102.
Which nearby stores could I visit after shopping at JCPenney at Rimrock Mall?
Nearby stores include Samuels Jewelers for jewelry, Sephora inside JCPenney for beauty products, and Famous Footwear for shoes, all located in or near Rimrock Mall.
Are there dining options close to JCPenney at Rimrock Mall?
Yes, Flaming Wok, an Asian restaurant offering Chinese cuisine, is located nearby for a convenient dining option after shopping.
What other apparel stores are located near JCPenney in Rimrock Mall?
Other nearby apparel stores include Lane Bryant, rue21, dressbarn, Buckle, Torrid, and White House Black Market, providing a variety of clothing choices.