Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Billings, MT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
836 reviews
5 stars
392
4 stars
217
3 stars
132
2 stars
29
1 star
66
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Some customers noted that the store was clean, while others reported dirty conditions and poorly maintained areas.
Customer Service
Feedback on customer service was mixed; some praised friendly staff, while others reported rude interactions and long wait times.
Product Selection
Customers expressed disappointment over a reduced selection of products, particularly in children's clothing and larger women's sizes.
Checkout Experience
Many reviews highlighted long wait times at checkout due to understaffing, with only a few registers open.
Sales and Pricing
Customers appreciated the sales and pricing, often mentioning good deals, but some felt prices were high compared to competitors.
- LDLourdes N. Oviol D.Nov 11, 20255.0A very quiet place to shop and the prices are excellent, I recommend it!
- EMEd MillarOct 31, 20255.0Clean store
- LMLeAnn MooreOct 28, 20255.0Store was well organized and clean. Checkout was quick and employees were friendly. Also had some fantastic sales going on!
- NWNicole WattsOct 11, 20251.0Sean was absolutely awful to my mother who is visiting from out of town. She wanted to buy my son a coat and there was a discrepancy in the price. I went to take a picture and he was vile towards my mother. He called her Missy and talked to her like a dog. They were awful to the people before us and after. No wonder this company is shutting down locations left and right.
- WOWendy O'LearySep 19, 20252.0No one answers the phone. Salon, women's department, jewelry department nothing. Yet the website indicates the salon is open. Are they just doing walk-ins now?
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Billings, MT offer?
JCPenney offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours of JCPenney at Rimrock Mall?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney provides both in-store shopping and curbside pickup options at their Billings location.
What payment methods are accepted at JCPenney in Billings?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
Is the JCPenney store in Billings wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
Can customers shop JCPenney's products online through a mobile app?
Yes, customers can use the JCPenney App available in the Apple App Store for shopping and browsing coupons.
Where is JCPenney located within Billings, MT?
JCPenney is located at 140 S 24th St W inside Rimrock Mall in Billings, Montana 59102.
Which nearby stores could I visit after shopping at JCPenney at Rimrock Mall?
Nearby stores include Samuels Jewelers for jewelry, Sephora inside JCPenney for beauty products, and Famous Footwear for shoes, all located in or near Rimrock Mall.
Are there dining options close to JCPenney at Rimrock Mall?
Yes, Flaming Wok, an Asian restaurant offering Chinese cuisine, is located nearby for a convenient dining option after shopping.
What other apparel stores are located near JCPenney in Rimrock Mall?
Other nearby apparel stores include Lane Bryant, rue21, dressbarn, Buckle, Torrid, and White House Black Market, providing a variety of clothing choices.