Brand Certified
JCPenney
3.9(500 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
140 S 24th St W, Billings, MT
59102, United States
Certified by JCPenney • Feb 22, 2026
(406) 652-4000
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/mt/billings/clothing-stores-billings-mt-2810.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Billings, MT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
3.9
500 reviews
5 stars
232
4 stars
117
3 stars
83
2 stars
25
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with long wait times and unhelpful staff being common complaints.
Store Condition
The store was frequently described as clean and organized, but also noted for being poorly staffed and having a lack of inventory.
Product Selection
Customers expressed disappointment in the reduced selection of clothing, particularly for children and larger sizes.
Pricing and Sales
While some customers appreciated the good deals and sales, others felt prices were high compared to competitors.
- LVLuAnn VanBovenFeb 3, 20263.0Huge place - partially empty - employees were sparse and not very friendly.
- JGJohn GroomJan 23, 20263.0Couldn't find any help. Was looking for a mens jacket and pants. Went to different store
- IAIvy AldenJan 10, 20265.0Love this place some good deals
- DMDawn MirandaDec 12, 20255.0pretty
- RMRobin MartinNov 24, 20251.0I think they only have 1 employee. And NOBODY works in the salon at all. I went in there on 4 different occasions to try to make an appointment. Not one single person came up front to talk to me, even though I had just seen an employee go in. The next day, I tried again. This time, the employees, both of them, were outside smoking and chatting. Again, nobody was inside. They obviously don't want any business... Mine would have been around $250, plus a $50 tip and products... I won't go back there. I'll spend my money where it's wanted, thank you.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Billings, MT offer?
JCPenney offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours of JCPenney at Rimrock Mall?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney provides both in-store shopping and curbside pickup options at their Billings location.
What payment methods are accepted at JCPenney in Billings?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
Is the JCPenney store in Billings wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
Can customers shop JCPenney's products online through a mobile app?
Yes, customers can use the JCPenney App available in the Apple App Store for shopping and browsing coupons.
Where is JCPenney located within Billings, MT?
JCPenney is located at 140 S 24th St W inside Rimrock Mall in Billings, Montana 59102.
Which nearby stores could I visit after shopping at JCPenney at Rimrock Mall?
Nearby stores include Samuels Jewelers for jewelry, Sephora inside JCPenney for beauty products, and Famous Footwear for shoes, all located in or near Rimrock Mall.
Are there dining options close to JCPenney at Rimrock Mall?
Yes, Flaming Wok, an Asian restaurant offering Chinese cuisine, is located nearby for a convenient dining option after shopping.
What other apparel stores are located near JCPenney in Rimrock Mall?
Other nearby apparel stores include Lane Bryant, rue21, dressbarn, Buckle, Torrid, and White House Black Market, providing a variety of clothing choices.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website