Business Details
About
FloristGift Basket StoreIndoor PlantsWedding Store
Gainan's Flowers and Garden Center is proudly serving Billings, MT. We are family owned and operated.
Gainan’s Flowers is pleased to offer 3 separate, convenient locations for all of your floral needs. Please feel welcome to stop by at your earliest convenience.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.5
259 reviews
5 stars
203
4 stars
19
3 stars
10
2 stars
8
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many noting excellent service and responsiveness.
Quality of Flowers
Most reviews highlighted the beauty and freshness of the floral arrangements, often exceeding customer expectations.
Delivery Reliability
Many customers reported timely and reliable delivery, with several instances of same-day service.
Online Ordering Experience
The online ordering process was frequently described as easy and efficient, contributing to a positive customer experience.
Mixed Experiences
Some customers reported issues with specific orders, including incorrect arrangements and poor customer service in certain instances.
- JGJordan Gritz6 days ago5.0For Prime Inc truck drivers: Code GLBIL Very easy to deliver to, you cannot see where to back to on the satellite so that’s why I wanted to review and help some of you arrive better prepared. The man and woman who unloaded were super friendly and fast. In my photo you see a red arrow, that is where the manhole is located and where the back of your trailer needs to go. I went around back and turned around in the space with the yellow circle, however if you arrive after business hours the parking lot will likely be empty, and you can use the yellow arrow on the left to line yourself up with the building and straight back. Super straight forward delivery, just wanted to share my strategy and make Prime drivers aware and prepared of where the trailer needs to be at.
- DTDuane TuhyOct 27, 20255.0As usual, the staff was very friendly and the anniversary bouqet of roses was beautiful! I would highly recommend using Gainans vs. the local super market. You get what you pay for.
- AHAudrey HyvonenOct 22, 20255.0I had an easy time ordering through their website and when the info. I provided was insufficient, they were patient and helpful in contacting me and re-attempting delivery at no extra charge. Great customer service-Thank you!
- CRCole ReedyOct 7, 20255.0We forgot to get flowers for our brother’s funeral. We went into the store the day before they were needed and they made three beautiful arrangements and delivered to the funeral home the same day.
- CDCass DunaheeOct 3, 20251.0My partner and I went to Gainans midtown today to get out of the house, wander around a bit and maybe pick up a plant. Most of the employees were great, though the visit was ruined because one staff member (I believe her name was Nicole) apparently thought we looked sketchy and watched us like a hawk as we looked around the store. Looking at Jewelry she stared at us from behind the counter (trying to appear as if she weren't), and every single area we went to, she was there, straightening something, or arranging candles or flowers in eyesight. Eventually I confronted her and told her that we were just out trying to enjoy our day and that we weren't going to steal anything from her and didn't appreciate being profiled. I told her that I work in law enforcement, and my partner works for a law firm and that NOT EVERYONE IS A THEIF. It honestly ruined the morning.
Frequently Asked Questions About Gainan's Midtown Flowers
Do you do same-day delivery?
Yes, we offer same-day flower delivery when you order before the day’s cutoff time.
Where is Gainan's Midtown Flowers located?
Gainan's Midtown Flowers is located at 1603 Grand Ave, Suite 140, Billings, MT 59102, USA.
What are the business hours for Gainan's Midtown Flowers?
The store is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Does Gainan's Midtown Flowers offer same-day delivery?
Yes, they offer same-day flower delivery when orders are placed before the daily cutoff time.
What payment methods are accepted at Gainan's Midtown Flowers?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, PayPal, and Visa.
Is Gainan's Midtown Flowers wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and restrooms.
What types of floral services does Gainan's Midtown Flowers provide?
They specialize in flower design and offer florist services and flower delivery.
Can I pick up my order curbside at Gainan's Midtown Flowers?
Yes, curbside pickup is available for customer convenience.
What nearby places can I visit before or after shopping at Gainan's Midtown Flowers?
You can visit Plush Coffee & Soda for a coffee or smoothie, Hastings department store for shopping, or West Park Promenade shopping center and public plaza nearby.
Are there dining options near Gainan's Midtown Flowers?
Yes, nearby restaurants include Vmbrello, Parasol American restaurant, Umi Japanese Steakhouse & Sushi Bar, and The Ohana Poke Company.
Where can I find other shopping options near Gainan's Midtown Flowers?
Nearby shopping options include Hallmark Gold Crown, Goldee Linx jewelry store, Apricot Lane Boutique for women's clothing, and Town & Country Foods grocery and delicatessen.