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JCPenney

4.1
(1357 reviews)

Business Details

6620 Towne Center Loop, Southaven, MS
38671, United States
(662) 536-1428

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Southaven, MS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
6620 Towne Center Loop, Southaven, MS
38671, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.1
1,357 reviews
5 stars
729
4 stars
322
3 stars
144
2 stars
66
1 star
96
  • BT
    blessediam too
    Mar 12, 2026
    5.0
    I love jcp. They have great items. They have great sales days. Plus you get 10$ passes as added discounts.
  • KC
    Kayla Camps
    Mar 6, 2026
    5.0
    Great selection and customer service for returns. Love JCP!
  • LH
    Latonnia Hodges
    Feb 25, 2026
    5.0
    My sweetheart brought me a bracelet for Valentine's Day but we cannot do the clamp to undo it to put it on my arm went on the inside two ladies at the counter were so so nice They show me how to do it now I wear the bracelet everyday kudos to JCPenney's but awesome customer service 🌹🌹🌹🥰🌹🥰
  • NL
    Natasha Liner
    Feb 8, 2026
    1.0
    The salon workers always cancel the appointments. I need the salon manager to contact me. I visit too often for this bull. There is only 1 stylist there that I usually visit that never cancels. The rest are not reliable at all. I have been canceled on at least 3 times myself when I have had to pick a different style after arriving. They come late or wait until you arrive to cancel. The manager doesn’t take any responsibility or apologizes. I also take my sons there and they get canceled on as well. I need the manager to step in and fix the issue and start taking up their slack and not just look as if she doesn’t know what to do with her staff. Today I scheduled again with the same new person Genesis for my son only for her to call to cancel again. She call and canceled his appointment 3 weeks ago as well. I like the quiet environment and I like Annie but if I can’t get her it’s always an issue.
  • BJ
    B Johnson
    Dec 29, 2025
    3.0
    I'll leave 3 because of the sale online but you shouldn't offer curbside pickup if no one is going to do it. You might as well say you don't offer that here!

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Southaven, MS?

JCPenney offers a wide variety of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for the JCPenney store in Southaven?

The store is open Monday to Thursday and Sunday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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