Bass Pro Shops

Reviews

• CS

  Cedric Smith

  4 days ago
  1.0
  I purchased a Smith and wesson 686-6 that was supposed to be brand new and it wasn't. Before you make any purchase on a revolver inspect the cylinders and the front and rear sights for tampering. I didn't do a close inspection because I placed my trust in the salesman at the gun desk. They sold me a used revolver that they passed off as new. Bass Pro Shop in Pearl Mississippi ripped me off of a thousand dollars on a defective used revolver. I still can't believe that I literally threw away a thousand dollars on a piece of junk. Now I doubt that they are actually going to send it off to Smith and wesson for repair. Never thought that I would encounter crooks in a legitimate business establishment. But the people at the gun desk are crooks. Bass Pro has desperados for salesmen!
• KM

  Karen Martin

  Nov 10, 2025
  5.0
  Hubby and I went to Bass Pro to get hiking boots, and ended up also purchasing a hand gun. Ben was very knowledgeable and helpful. It was a pleasurable experience and won't hesitate to return. We also found some awesome winter clothes for vacation.
• TM

  Tinette Medley

  Nov 7, 2025
  5.0
  My friend was looking foe a pair of infant camo overalls. They were adoeable.
• DV

  Diligence Videos

  Oct 18, 2025
  1.0
  Customer service or sales associates all in the wrong places. Wanted to purchase two new pairs of shoes along with some hunting camo and after waiting what felt like 10 minutes, had to go to the employee only lounge and ask for assistance. The girl got me my shoe and it was the wrong color. She then had another associate try to help as she stated she was going to break while 3 other shoe purchasing customers are waiting. I let the other sales associate know she brought me the wrong shoe and he said she didn’t pull the correct color, yeah, obvious. He then asked another customer if they needed assistance and practically ignored me. He then came back and brought one of the pairs of shoes I wanted. Then when he went back to check for the one pulled wrong because he forgot to check on that one, he said they don’t have it in that size. I asked him for one size up, he quickly said no without checking. When looking around for assistance, it appeared that store personnel where ignoring me and just walking by not knowing what was going on while I was waiting the whole time. Very disappointed with the service, this store needs some “serious” customer training.
• LK

  Lee Kimes

  Oct 14, 2025
  2.0
  I bought two pairs of sunglasses from here on Sunday. They had one pair in stock and the other I had to order online. The young man who helped me was a wealth of information and help. I got the second pair ordered and paid for both in store. I just got the second pair in and they were damaged. One of the lenses was not in the frame and the frame was chipped. I reached out to bass pro chat for help and they said contact the manufacture. I contact the manufacture and they say they can't see my order. At this point I'm stuck between a rock and a hard place with just dealing with damaged sunglasses or having to take time out of my day to go in the store to possibly be told theres nothing that can be done here since I technically ordered them online. I know it seems like a small issue to complain about but I paid for what should have been a new undamaged product and thats not what I got. If you take anything from this review just know if you go in store and they don't have stock of what you're wanting, and you order online to pay in store. If theres an issue bass pro online will send you to sunglass hut, and sunglass hut online will tell you theres nothing they can do since the order number isn't one of their order numbers.

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