Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hattiesburg, MS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
503 reviews
5 stars
244
4 stars
123
3 stars
86
2 stars
30
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.
Store Cleanliness
Generally, customers found the store clean, but some noted issues with organization and stock availability.
Sales and Pricing
Customers appreciated the sales and discounts available, but some felt prices were high and selection was limited.
Staffing Issues
Frequent complaints about insufficient staffing, leading to long wait times at checkout and lack of assistance.
- TFTroy FlemingDec 3, 20253.0Clearance is what makes this place, other than sales
- GVgris velasquezNov 30, 20251.0me and my boyfriend went to the cosmetic area in JCPenney to return a item and the lady that was assisting us asked if we wanted to get something else to exchange it but we were in a rush so we kindly declined then she proceeded to tell the other lady “he’s messing up my sells” right in front of us, this is something that she should’ve kept to herself, very unprofessional.
- RWRachel WardOct 18, 20251.0Store will not last with poor customer service, the employees do not want to work registers or help customers. Left without my items because nobody at front registers and they want to send you to cosmetics instead of use registers near the doors.
- TWThomas A WingateAug 29, 20255.0Super nice. Clean store and great deals
- MHMina HekmatAug 7, 20255.0Great place
Frequently Asked Questions About JCPenney
What kinds of products can I find at JCPenney in Hattiesburg, MS?
JCPenney in Hattiesburg offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours of JCPenney at Turtle Creek Mall?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney at Turtle Creek Mall offer curbside pickup or online shopping options?
Yes, JCPenney offers both free shipping and curbside pickup options for customers.
What payment methods are accepted at JCPenney in Hattiesburg?
They accept American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney store in Hattiesburg wheelchair accessible?
Yes, the JCPenney store has a wheelchair accessible entrance.
Are there any beauty services or salons near JCPenney at Turtle Creek Mall?
Yes, nearby are Sephora inside JCPenney, Rachell Jane Hair Artist, The Hair Show salon and barber, Hair by Nicole Giselle, Clinique at Turtle Creek, and Nail Shop Turtle Creek Mall.
What other clothing and shoe stores are located near JCPenney at Turtle Creek Mall?
Nearby stores include Kay Jewelers, Charlotte Russe, Torrid, SNIPES USA, Journeys, Foot Locker, and The Rowdy Rooster.
Can I find places to eat or grab a coffee near JCPenney at Turtle Creek Mall?
Yes, Castle's Coffee Place and Steak Escape are nearby options for coffee and meals.
Where can I find other gift shops near JCPenney in Turtle Creek Mall?
Nearby gift shops include College Corner Of Hattiesburg and Amy's Hallmark Shop.
How can I stay updated with JCPenney's current deals and promotions?
You can visit their website or download the JCPenney App to shop top deals and get updates.