JCPenney

4.2
1104 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Biloxi, MS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2600 Beach Blvd, Biloxi, MS
39531, United States

Hours

Reviews

4.2
1,104 reviews
5 stars
600
4 stars
262
3 stars
132
2 stars
45
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varied, with some employees praised for their helpfulness and others criticized for rudeness or lack of knowledge.

Store Condition

The store was generally reported as clean and well-stocked, though some customers noted issues with the availability of employees on the floor.

Sales and Selection

Customers appreciated the sales and variety of products, but some expressed disappointment in the selection, particularly for formal wear and men's clothing.

Checkout Experience

Many reviews highlighted long wait times at checkout and insufficient staff to assist customers.
  • LT
    Laura Tucker
    Dec 12, 2025
    1.0
    Went shopping at Penny's and was pleased with sales but disheartened by the largely empty store with no floor employees to assist with questions and sales.. also no buggies were available, and few and far between on the floor.. only encountered a few employees manning registers and scored a buggy alter 20 minutes with arms loaded up… Corporate downsizing increases corporate profits but makes for an unhappy shopper.
  • LH
    Laurie Handberg
    Nov 30, 2025
    5.0
    Love the selection, I grew up with JC penny
  • PD
    Pam Dunn
    Nov 29, 2025
    5.0
    Won the coffee pot
  • GF
    ginger falls
    Nov 19, 2025
    5.0
    Brie in cosmetics is extremely skilled in color matching concealer & foundation. She goes above & beyond with her customers. She also has extreme product knowledge of what she is selling & will not sell a customer the wrong product. JCP has a gem in this employee. Brie is a 5⭐️ & i look forward to being a regular customer of hers.
  • JK
    Jay Kalin
    Nov 12, 2025
    5.0
    The woman at the jewelry counter was very nice and very helpful

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Biloxi offer?

JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products like skincare and makeup.

What are the operating hours of JCPenney in Biloxi?

JCPenney is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.