JCPenney

4.2
1098 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Biloxi, MS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2600 Beach Blvd, Biloxi, MS
39531, United States

Hours

Reviews

4.2
1,098 reviews
5 stars
596
4 stars
262
3 stars
132
2 stars
45
1 star
63

What are people saying?

AI-generated from recent customer reviews

Sales and Discounts

Customers frequently praised the great sales and discounts available on clothing and other items.

Customer Service

While many reviews highlighted friendly and helpful staff, there were also complaints about rude service and inconsistent experiences at checkout.

Store Cleanliness

The store was generally noted to be clean and well-organized, contributing positively to the shopping experience.

Product Selection

Customers appreciated the variety of products available, though some expressed disappointment in the selection of formal wear and men's clothing.

Checkout Experience

Several reviews mentioned long wait times at checkout and a lack of available cashiers, indicating a need for improved efficiency during busy periods.
  • JK
    Jay Kalin
    Nov 12, 2025
    5.0
    The woman at the jewelry counter was very nice and very helpful
  • CM
    Charlotte McRaney
    Oct 23, 2025
    5.0
    They had some great sales on clothes. The sales people were so nice. The atmosphere was great.
  • SL
    Sandra Lovern
    Oct 21, 2025
    4.0
    Always love Penneys. Got great buys on discount racks.
  • MW
    Melanie Walton
    Oct 19, 2025
    5.0
    Clean store. Nice clothes. Good sales.
  • YT
    Y Thao
    Oct 18, 2025
    1.0
    Our shopping trip was fine until we checked out with an older Caucasian worker who clearly did not want to work. She had rung us up and did not take off the hangers and proceeded to roll the clothes with the hangers inside. When I told her that I did not want the hangers she proceeded to unroll my purchased clothes with so much force and attitude that my child looked at me knowing something wasn't right with her action. Once she collected all the hangers, which didn't take less then 10 seconds, she threw them forcefully into the box, sigh, and continue to act like we were a burden to her. She placed my receipt on the counter instead of handing it to me. I told her that what she did was rude, grabbed my stuff, and walked away. As we walked out, my child was behind me so I turned back to him and saw her just eyeing me hatefully the whole time. Event occurred 10/18/25 around 6:30pm in the checkout by womens.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Biloxi offer?

JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products like skincare and makeup.

What are the operating hours of JCPenney in Biloxi?

JCPenney is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.