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JCPenney

4.2
(555 reviews)

Business Details

5886 Highway 100, Washington, MO
63090, United States
(636) 390-2405

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Washington, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
5886 Highway 100, Washington, MO
63090, United States

Hours

Reviews

4.2
555 reviews
5 stars
291
4 stars
160
3 stars
69
2 stars
21
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond.

Product Selection

While some customers appreciated the variety of items available, others expressed disappointment in the limited selection, particularly in specific categories like big and tall or baby clothes.

Store Cleanliness

The store was frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.

Pricing and Sales

Customers generally found the prices reasonable, especially during sales, although some felt certain items were overpriced.
  • JB
    Jamie Beach
    6 days ago
    5.0
    I got my hair done recently by Ellen, and she did an amazing job. I usually get my hair done at Great Clips, but I wanted the job done right after they messed it up the last time. I showed Ellen a reference picture for the haircut I wanted, and she did it the exact way I wanted it, unlike Great Clips. I loved my haircut and I will be coming back.
  • DA
    D “A”
    Dec 15, 2025
    5.0
    Very friendly and manager went above and beyond to help her name was Nikki.
  • H1
    Hotshot 14
    Nov 26, 2025
    4.0
    Good prices and some good deals to had.
  • RF
    Robert Field
    Oct 12, 2025
    5.0
    Having a big and tall section was a life saver. Very hard to find good clothes for myself. I am glad it was here!
  • WW
    Will
    Oct 12, 2025
    5.0
    Nice to have this now that the malls are disappearing

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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