JCPenney

4.2
552 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Washington, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
5886 Highway 100, Washington, MO
63090, United States

Hours

Reviews

4.2
552 reviews
5 stars
289
4 stars
159
3 stars
69
2 stars
21
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpful and friendly staff, highlighting specific employees who provided excellent assistance.

Product Selection

While some customers appreciated the variety of items available, others expressed disappointment in the limited selection, particularly in women's petite and plus sizes.

Store Cleanliness

The store was frequently noted as clean and well-organized, contributing to a pleasant shopping experience.

Pricing and Sales

Customers enjoyed the sales and discounts offered, although some felt that prices were higher compared to competitors.

Big and Tall Section

Feedback was mixed regarding the Big and Tall section, with some customers finding it inadequate and others appreciating its existence.
  • RF
    Robert Field
    Oct 12, 2025
    5.0
    Having a big and tall section was a life saver. Very hard to find good clothes for myself. I am glad it was here!
  • WM
    William Moon
    Oct 12, 2025
    5.0
    Nice to have this now that the malls are disappearing
  • RC
    Rebecca Collins
    Oct 10, 2025
    5.0
    Alway a great place to shop cute upto date on everything
  • NC
    Nikki C
    Oct 7, 2025
    4.0
    Nice quiet atmosphere. Found what we were looking for. Nice staff.
  • MB
    Mickey Buxton
    Jul 14, 2025
    3.0
    Need petite clothes for women. No pants for women only midrise. Very few clothes in department at all.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Washington, MO offer?

JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products with free shipping and curbside pickup available.

What are the operating hours for JCPenney in Washington, MO?

JCPenney is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.