We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
This is the worst JCrew to shop at. The employees are so rude. Especially the woman who has worked there 17 years and likes to let you know. I’ve shopped at JCrew for 20 years and the St Louis store is the worst.
KN
Kerry Nuttmann
Aug 22, 2025
1.0
I walked around the entire store and even tried things on on my own with out one employee ever speaking to me. The store was not crowded, maybe 2 other people with at least 4 employees. After reading the other reviews seems this terrible customer service is normal.
What are the operating hours of the J.Crew store at Plaza Frontenac?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM. Note that the store is closed on 2025-11-27 and has extended hours on 2025-11-28 from 8:00 AM to 8:00 PM.
Does J.Crew at Plaza Frontenac offer in-store pickup service?
Yes, J.Crew offers in-store pickup service at this location.
Which payment methods are accepted at the J.Crew Plaza Frontenac store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the J.Crew store at Plaza Frontenac accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
What clothing categories and services does J.Crew at Plaza Frontenac provide?
The store offers women's, men's, and children's clothing under the J.Crew and crewcuts brands, with in-store shopping and in-store pickup services.
Where is J.Crew located within St. Louis?
J.Crew is located at 75 Plaza Frontenac, St Louis, MO 63131, USA, within the Plaza Frontenac shopping area.
What nearby stores can I visit along with J.Crew at Plaza Frontenac?
Nearby stores include David Yurman (jewelry and accessories), Pottery Barn (furniture and home goods), Allen Edmonds (shoes and fashion accessories), Chico's (clothing), and Louis Vuitton (luggage and fashion accessories).
Are there dining options near the J.Crew Plaza Frontenac store?
Yes, Zodiac at Neiman Marcus - St. Louis is an American restaurant nearby where you can enjoy a meal before or after shopping.
Can I find other fashion and accessory stores near J.Crew at Plaza Frontenac?
Yes, nearby fashion and accessory stores include Tory Burch, Gucci, Eileen Fisher, lululemon, Kendra Scott, and OMEGA Watches.
How can I contact the J.Crew store at Plaza Frontenac?
You can contact the store by phone at +1 314-279-3558 or by email at store.524@jcrew.com.