Tiffany & Co.

Reviews

• JF

  Jenni Feder

  Sep 7, 2025
  1.0
  Just walked around for several minutes, neither of the two sales women even bothered greeting me. I left and came back, same thing. Not the level of service I’m okay with when purchasing a wedding band set. I will not be making this purchase from this store out of principle. Do better. And hire people that don’t have permanent frowns on their face.
• SS

  simon self

  May 24, 2025
  1.0
  We experienced ridiculous discrimination at the Frontenac mall Tiffany&co. My grandpa passed down my deceased grandma's tiffany wedding rings (purchased at tiffany&co new york) to me to give to my fiance. We went into our local tiffany location excited to have them resize the rings to fit my fiance. None of the employees seemed to want to help or make eye contact when we first walked in. Once someone acknowledged our existence we explained to them that we were in to resize my Tiffany rings. The woman looked at the rings and said she needed to take them to the back for a 2nd opinion. When she came back to where we were waiting she told us that the rings did not have the appropriate tiffany markings. They told me it was not a Tiffany&co ring and that they could not resize it or work on it in any way. They then recommended me to a local jeweler and said it was the only jeweler in town they would send people to and vouched for them vehemently. I recently went into the jeweler they recommended and without me even mentioning I was sent over from Tiffany&co the woman working with us mentioned how pretty our Tiffany rings were. I immediately inquired with her further and she once again confirmed that the rings were very obviously Tiffany&co rings and had all the correct markings. Long story short the employees at Tiffany&co either racially discriminated against me or financially profiled me as soon as we walked in and we didn't fit the bill for their Tiffany&co brand so they sent us elsewhere. Reading about other people's experiences there is no doubt in my mind there is a company wide culture of gatekeeping the tiffany&co brand for a SPECIFIC type of person. I was either too dark skinned or too poor for them to provide services to me. Maybe both. This brand doesn't deserve your money
• TC

  Tony Chien

  Jun 24, 2019
  5.0
  The store located in the plaza frontenac. The store was beautiful and organized. Staff were friendly and knowledgeable. They can get any item from their internet products to their store for you. They were professional and treated me like a VIP. Their jewelries were a little bit expensive but they were high quality and well made. My wife absolutely loved them.

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