Simons Jewelers

4.9
352 reviews

About

Jewelry Store
Store selling high-end jewelry, including engagement rings, as well as watches. Simons Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Simons Jewelers
8141 Maryland Avenue, St. Louis, MO
63105, United States

Hours

Reviews

4.9
352 reviews
5 stars
342
4 stars
1
3 stars
1
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional service and attentiveness of the staff, highlighting their friendliness, knowledge, and willingness to assist.

Welcoming Atmosphere

The store is noted for its warm and inviting environment, making customers feel comfortable and valued during their visits.

Product Knowledge

Staff demonstrated extensive knowledge about watches and jewelry, providing detailed information and guidance to help customers make informed decisions.

Mixed Experiences

While many reviews were overwhelmingly positive, a few customers reported negative experiences, particularly regarding service quality and communication issues.

Loyalty and Repeat Business

Numerous customers expressed their intention to return for future purchases, indicating a strong sense of loyalty to the store and its staff.
  • DC
    Danny Chad
    Nov 5, 2025
    5.0
    Amazing service and staff. I exclusively shop at Simons for all my jewelry and watch needs.
  • AN
    Andrew Naeger
    Nov 2, 2025
    5.0
    Sable helped me pick out the perfect necklace for my wife and walked me through there Tudor collection. I cant wait to purchase a Tudor from them in the future!
  • GG
    GCR
    Oct 13, 2025
    5.0
    Tremendous service and attention from everyone in the store. They truly care about their customers and it shows.
  • CS
    Chris Stanton
    Oct 12, 2025
    5.0
    Excellent service. Treated me and my young son very well each time we came in. There is much written about how Rolex AD can be tough to deal with. That was not the case here. They were upfront on day one. Told me their waitlist was first come first served and that even though I didn’t have a purchase history I would still get one eventually. I was never pressured to buy anything I didn’t ask about myself. About 6 months later, in time for my birthday, I got the call. Shout out to Mary especially. She was great to work with and patiently answered all my questions. Excited that this store is expanding/remodeling and we will soon have a Rolex service option in town! Looking forward to working with this team again for all my watch needs. Thank you for a great experience and a great timepiece!
  • CW
    Craig Williams
    Oct 6, 2025
    5.0
    Today, I bought a Rolex Deepsea. It still surprises me to say that out loud. It’s heavy—heavier than I expected—and maybe that’s what I like about it. It was built for unimaginable depths, for pressure so great that most things would collapse. And maybe that’s the point. I’ve spent my life crafting stories that live under pressure—the ones that ask you to look deeper, to hold steady, to keep faith when things get heavy. That’s what my work has always been about: going below the surface to find the beauty that resilience and endurance create. So for me, this watch is about much more than luxury or prestige. It’s a reminder—to keep diving, to keep believing that excellence matters, and to trust that what’s forged under pressure often becomes the strongest thing we carry. That’s my why. Now, let me tell you about Mary Yearout—the remarkable Simons associate who turned this from a transaction into a relationship. We’d been in touch for months, and she understood exactly what I wanted from this purchase—and why. When the day finally came, she offered the kind of time and care we rarely see anymore in the point-click-buy era. Mary walked me through every detail of the Deepsea, leaving nothing to chance. She called Emma over to size the bracelet, Thomas to handle the warranty documents, and even Ronan—the gorgeous Samoyed rescue—was on hand, making the experience feel personal, thoughtful, and delightfully human. I can’t imagine a more meaningful buying experience than the one I had at Simons today. I’m beyond thrilled with this piece—not just because Rolex is a remarkable brand for a thousand reasons, but because this particular watch feels like the perfect symbol for where I am in my own story. Somehow, Mary understood that, too.

Frequently Asked Questions About Simons Jewelers

What products does Simons Jewelers specialize in?

Simons Jewelers specializes in high-end jewelry including engagement rings and watches, and is an Official Rolex Retailer authorized to sell and maintain Rolex watches.

What are the regular business hours of Simons Jewelers?

Simons Jewelers is open from 10:00 AM to 6:00 PM Monday through Friday, 10:00 AM to 4:00 PM on Saturday, and is closed on Sundays.