Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor handling of returns.
Store Organization
Customers frequently noted that the store is often messy and disorganized, making it difficult to find items.
Value and Selection
Many customers appreciated the good prices and selection of items, particularly shoes, although some felt the selection was limited for certain sizes.
Checkout Experience
Long wait times at checkout were a common complaint, with insufficient cashiers during busy hours.
KC
K Carsn
Jan 2, 2026
2.0
What a disappointing experience. Bought a comforter on sale here 3 days ago but when I went to try to wash it before using, I could not get it to fit into my washing machine. So wrapped it back up (no small feat) and tried to return it today. But after 30+ minutes waiting in line, the girl said it was a final sale and could not be returned. What?? It had only been 3 days and was not used at all. The cashier did not mention anything about final sale when I bought it. All she said was, "I don't have a bag to fit that, you're just going to have to carry it". (I had not asked.) But had I inspected the receipt, there were 2 little words, final sale, hidden in there. There's no way that I could have seen this, but if a salesgirl had pointed it out, at least I would have been informed and saved myself 3-4 hours of time and trouble. And yes, the receipt doesn't print until after you pay. But after the receipt prints, that seems like a good time for the cashier to point it out, maybe circle it or something. Had they done that, I would have known and been able to make an informed decision. Certainly a business has the right to run their business however they want. But it does feels dirty when, first you aren't informed, then you waste your time and energy due to being uninformed. And to top it off, it feels like they just stole your money. Maybe it's just that the employees weren't trained properly. But either way, this doesn't seem like a good way to do business. Rack has caused this customer to feel horrible and it was 100% preventable.
PR
Pezhman Raeisian
Jan 2, 2026
5.0
Nordstrom Rack on S Brentwood Blvd is a great place to find brand-name clothing, shoes, and accessories at discounted prices. The store is spacious and fairly well organized, making it easy to browse. Right now, they have a good discount running until January 4, which is definitely worth using if you’re nearby.
Pros: strong discounts on well-known brands, good selection for men and women, clean store, easy checkout.
Cons: popular sizes and items sell out quickly, and selection can feel hit-or-miss depending on timing.
Tip: Go sooner rather than later to take advantage of the sale before January 4, and check multiple sections—you can find great hidden deals.
RR
Renya Renshaw
Jan 2, 2026
5.0
Great Prices
EE
Eric Eggers
Nov 21, 2025
5.0
Great! Found some $400 dress shoes for $200. Rare gem !
ES
Eva Steffel
Nov 15, 2025
4.0
Value stores are no longer my thing. But if I have to go to one, it’s definitely Nordstrom rack!
Frequently Asked Questions About Nordstrom Rack Brentwood Square
What is Nordstrom Rack Brentwood Square known for?
Nordstrom Rack Brentwood Square is the off-price division of Nordstrom, offering fashion for the whole family and home with discounts up to 70% off for over 40 years.
Where is Nordstrom Rack Brentwood Square located?
It is located at 1585 S Brentwood Blvd, St. Louis, MO 63144, USA.
What are the store hours for Nordstrom Rack Brentwood Square?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM, with some holiday hour variations.
Does Nordstrom Rack Brentwood Square offer in-store pickup?
What payment methods are accepted at Nordstrom Rack Brentwood Square?
They accept various payment options including Afterpay, American Express, Apple Pay, Cash, Check, Discover, Mastercard, Visa, and contactless payments.
What types of products and services does Nordstrom Rack Brentwood Square offer?
They offer women’s, men’s, and children’s apparel, shoes, accessories, beauty products, home goods, baby gear, and more, including designer collections and discount shopping.
What are some nearby places of interest to Nordstrom Rack Brentwood Square?
Nearby places include Alterations at Nordstrom Rack, Michaels Stores, Whole Foods Market, and Brentwood Square shopping center with a cinema.
How can visiting Michaels Stores or Whole Foods Market complement a shopping trip to Nordstrom Rack Brentwood Square?
After shopping for fashion deals at Nordstrom Rack, customers can explore Michaels for arts and crafts supplies or visit Whole Foods Market for groceries and organic products nearby.
Are there dining options near Nordstrom Rack Brentwood Square?
Yes, nearby dining options include Galleria Sandwich, Kikka Sushi, Market Cocina, and First Watch - Brentwood Square, perfect for meals before or after shopping.
Does Nordstrom Rack Brentwood Square have a social media presence where I can get updates and offers?
Yes, you can follow their Facebook page at https://www.facebook.com/778016318933485 and Twitter handle @nordstromrack for the latest updates and deals.