Madewell

4.2
26 reviews

About

Clothing StoreWomen's Clothing StoreShoe StoreFashion Accessories Store
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Madewell
6 Plaza Frontenac, St. Louis, MO
63131, United States

Hours

Reviews

4.2
26 reviews
5 stars
19
4 stars
1
3 stars
1
2 stars
2
1 star
3
  • LL
    Lori
    Nov 9, 2025
    1.0
    Visited Friday, Nov 7th to buy jeans after spending $400 at J.Crew for work. I’m between sizes (curvy vs. regular) and nothing fits like it used to since lifting weights. Tried several pairs—even curvy- none quite right. A sales associate in a fringe jacket “helped” — she grabbed a few pairs, but one was three sizes smaller than I asked for. As I went back into the fitting room for a second time, she said, “Round two, huh?” Came out with two pairs I was considering. She found different sizes, then asked if I wanted to “take them home to try on.” I said I live an hour away. Her reply: “So no then?” I asked another associate to hold the jeans while I decided paying full-price for jeans that still had waist gapping. As I left, the fringe-jacket associate went to the counter and started talking about me to staff. Every item I tried on was either re-hung or folded neatly on the chair — I worked retail before becoming a Nurse Practitioner, so I know firsthand how chaotic fitting rooms can get. Madewell’s brand is built on inclusion, confidence, and helping every customer find their perfect fit — values I’ve always appreciated. Unfortunately, this experience didn’t reflect that at all. I left feeling uncomfortable and unwelcome instead of supported.
  • SB
    Sarah Brown
    Feb 15, 2018
    5.0
    I had a fantastic shopping experience here! The employees were super helpful without overly hovering, and they were relaxed while still being professional. I was about to ask whether they ever have sales but I never had to because Sarah told me about a deal they had when you recycle old jeans! Very pleased about her going out of her way to tell me that. Plus the jeans are amazing.

Frequently Asked Questions About Madewell

What are the opening hours of Madewell at Plaza Frontenac?

Madewell at Plaza Frontenac is generally open from 10:00 AM to 7:00 PM Monday through Thursday and Saturday, 11:00 AM to 7:00 PM on Friday and Sunday, with specific holiday hours varying.

Does Madewell offer in-store pickup services?

Yes, Madewell offers in-store pickup services for customers.