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JCPenney

4.1
(1778 reviews)

Business Details

(314) 487-2500

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our St. Louis, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
100 S County Center Way, St. Louis, MO
63129, United States

Hours

Reviews

4.1
1,778 reviews
5 stars
912
4 stars
442
3 stars
228
2 stars
80
1 star
116

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently noted a lack of staff, leading to long lines and poor service experiences.

Customer Service

While some employees received praise for their helpfulness, others were reported as rude or unhelpful, particularly in management roles.

Store Condition

The store was described as clean and well-organized by some, but others mentioned issues like dirty fitting rooms and a messy appearance during busy times.

Product Availability

Customers expressed frustration over limited in-store inventory for certain items, particularly in men's clothing and fitting rooms.

Pricing and Sales

Many customers appreciated the sales and reasonable prices, but some felt that prices were higher compared to competitors.
  • SJ
    Scott Jackson
    Jan 9, 2026
    4.0
    Very well kept store. Store staff helpful to find dress clothes for church.
  • DP
    Dan Parish
    Jan 8, 2026
    4.0
    Nice clothes at a reasonable price
  • SM
    Sharon McGuirk
    Jan 8, 2026
    5.0
    ...grand...
  • LL
    linda lenzner
    Dec 25, 2025
    2.0
    They lacked workers and only had 2 areas you could check out for the whole store. The lines were so long, people were just setting their items down and leaving.
  • TC
    Tia canady
    Dec 21, 2025
    3.0
    Okay, only to register check out spots

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in St. Louis?

You can find a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for the St. Louis JCPenney location?

The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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