Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our St. Louis, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,757 reviews
5 stars
901
4 stars
438
3 stars
224
2 stars
78
1 star
116
What are people saying?
AI-generated from recent customer reviews
Store Condition
The men's fitting room and overall store cleanliness received negative feedback, with reports of rips in furniture and a messy environment.
Customer Service
While some employees provided excellent service, there were multiple complaints about rude staff and poor management, particularly regarding price matching and assistance.
Product Availability
Customers expressed frustration over the lack of certain items in-store, such as tie clips and matching shirts, and noted that many products were only available online.
Sales and Pricing
Many customers appreciated the sales and discounts available, but some felt that prices were generally too high and inconsistent with online pricing.
Staffing Issues
Several reviews indicated that the store was understaffed, leading to long wait times and difficulty finding assistance.
- NNNena NenicaNov 9, 20251.0Terrible store. Employee are very slow working at the register. How they got two registers only🥹
- BDBen DarbyNov 2, 20253.0The men's fitting room by the athletic wear is in much need of up keep. It feels dity walking in and the chairs have rips and tears...they have been this way for some time. I went in to buy a tie and tie clip but tie clips are only sold online. While standing in line to check out I heard another customer ask for the matching shirt to a pair of pants, to which the employee responded "that's only sold online". Why?!?! Why sell ties in store but not have tie clips, at the very least a small amount? If pants have matching shirt, why not have them both in store?
- JCJayln CollierOct 24, 20255.0Pictures went great with Chrystopher. In an out quick and special effects on the pictures look so cool!!
- EAErsa ArifiOct 19, 20255.0I love this place kids friendly
- RERita EllisSep 16, 20255.0Helpful staff is awesome
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in St. Louis?
You can find a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for the St. Louis JCPenney location?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the JCPenney location in St. Louis offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options does JCPenney accept?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is there wheelchair accessible entrance available at the JCPenney store?
Yes, the store has a wheelchair accessible entrance.
Where is the JCPenney store in St. Louis located?
The store is located at 100 S County Center Way in South County Center, St. Louis, MO 63129.
Are there beauty services or products available near the JCPenney store?
Yes, Sephora inside JCPenney offers beauty and spa products and services nearby.
What are some dining options near the JCPenney store?
Nearby dining includes Asian World (sushi and Asian cuisine), Cinnabon (bakery and coffee), Charleys Cheesesteaks, Panda Express (Chinese food), and Qdoba (Mexican food).
What other stores are close to JCPenney for additional shopping?
Nearby stores include Forever 21 for women's clothing and fashion accessories, Macy's, Sears, PINK by Victoria’s Secret, and Toys "R" US for toys and games.
Is there a place nearby JCPenney where I can enjoy outdoor activities or a walk?
Yes, Grant's Trail, a hiking trail, is located nearby and offers an opportunity for outdoor activities.