Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Springfield, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
2,473 reviews
5 stars
1,272
4 stars
602
3 stars
293
2 stars
112
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for poor service and lack of attentiveness.
Store Conditions
Many customers reported uncomfortable shopping conditions due to high temperatures and cluttered store layouts, impacting their overall experience.
Product Selection
Customers appreciate the variety and quality of products, especially during sales, but some noted a lack of options in certain categories, particularly plus sizes.
Checkout Experience
Long wait times at checkout and insufficient staffing were common complaints, leading to frustration among customers.
- GHGolda HillDec 29, 20254.0I always love JCPenney's. I know it was busy for the holiday but I couldn't find help that day &I had surgery on my arm so it made it difficult for me to get stuff off the shelf & put them back.
- RMR MDec 11, 20255.0Nice selection. Good prices, especially during Black Friday.
- SCSUSAN CoxDec 3, 20255.0Always great shopping
- JRJudy ReadNov 23, 20255.0Love love love JCPenney online. The pickup service isn't great but staff is so friendly
- SPSusanne PekrulOct 26, 20255.0Jakin was a great help!
Frequently Asked Questions About JCPenney
What are the operating hours for JCPenney in Springfield, MO?
JCPenney in Springfield, MO is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What product categories does JCPenney Springfield offer?
JCPenney Springfield offers a variety of products including apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney Springfield provide curbside pickup and shipping options?
Yes, JCPenney Springfield offers free shipping and curbside pickup services for customer convenience.
What payment methods are accepted at JCPenney Springfield?
JCPenney Springfield accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is there wheelchair access and public restrooms at JCPenney Springfield?
Yes, JCPenney Springfield has a wheelchair accessible entrance and public restrooms available for customers.
Where is JCPenney Springfield located?
JCPenney Springfield is located at 2825 S Glenstone Ave, Ste 200, inside Battlefield Mall, Springfield, MO 65804.
Are there any dining options near JCPenney Springfield?
Yes, nearby dining options include Arby's for fast food, Moe's Southwest Grill for Mexican and barbecue cuisine, NoBaked Cookie Dough cafe, Orange Julius ice cream shop, and Great American Cookies bakery.
What nearby stores can customers visit in the Battlefield Mall area along with JCPenney?
Customers can visit several nearby stores such as Kendra Scott jewelry store, Hot Topic clothing and accessories, Banana Republic designer clothing, Justice children's clothing, and Old Navy women's clothing store.
Where can customers get beauty and salon services near JCPenney Springfield?
Near JCPenney Springfield, customers can visit Le Nails, Le Nail Spa, and Jcpenney Salon 417 for beauty and salon services.
Does JCPenney Springfield have an app for shopping and coupons?
Yes, JCPenney offers a mobile app where customers can shop and find coupons, accessible via the Apple App Store.