Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Springfield, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
2,464 reviews
5 stars
1,264
4 stars
600
3 stars
294
2 stars
112
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised helpful and friendly employees, others reported poor service and long wait times at checkout.
Store Conditions
Several reviews highlighted issues with store cleanliness, temperature, and organization, with complaints about the air conditioning and cluttered aisles.
Product Selection
Customers appreciated the variety of products and good deals available, but some noted a lack of options in certain categories, particularly plus sizes.
Checkout Experience
Many customers expressed frustration with the limited number of open registers, leading to long wait times and dissatisfaction with the checkout process.
Sales and Promotions
Customers frequently mentioned finding great deals and promotions, contributing to a positive shopping experience despite other issues.
- SPSusanne PekrulOct 26, 20255.0Jakin was a great help!
- SLSusan LaRoseOct 21, 20255.0Nice mall first time there
- SBSean BusterOct 19, 20255.0I was helped to save nearly 95% off a pair of Levi's. Seriously, from $69 to $4. I believe his name is Delbert. I could be wrong. Regardless, he sold me on Penney's
- CRCody RichardsonSep 18, 20255.0I'm very picky but had the bestens cut from Mr Casey will be a regular
- DWd wilsonSep 8, 20251.0The store was as expected, but waaay too few checkout locations. There was one register open on the main floor as the second went to lunch during a line and never called for backup. I watched several people drop their items off on fixtures and leave. Only shop here if you have an hour to wait.
Frequently Asked Questions About JCPenney
What are the operating hours for JCPenney in Springfield, MO?
JCPenney in Springfield, MO is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What product categories does JCPenney Springfield offer?
JCPenney Springfield offers a variety of products including apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney Springfield provide curbside pickup and shipping options?
Yes, JCPenney Springfield offers free shipping and curbside pickup services for customer convenience.
What payment methods are accepted at JCPenney Springfield?
JCPenney Springfield accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is there wheelchair access and public restrooms at JCPenney Springfield?
Yes, JCPenney Springfield has a wheelchair accessible entrance and public restrooms available for customers.
Where is JCPenney Springfield located?
JCPenney Springfield is located at 2825 S Glenstone Ave, Ste 200, inside Battlefield Mall, Springfield, MO 65804.
Are there any dining options near JCPenney Springfield?
Yes, nearby dining options include Arby's for fast food, Moe's Southwest Grill for Mexican and barbecue cuisine, NoBaked Cookie Dough cafe, Orange Julius ice cream shop, and Great American Cookies bakery.
What nearby stores can customers visit in the Battlefield Mall area along with JCPenney?
Customers can visit several nearby stores such as Kendra Scott jewelry store, Hot Topic clothing and accessories, Banana Republic designer clothing, Justice children's clothing, and Old Navy women's clothing store.
Where can customers get beauty and salon services near JCPenney Springfield?
Near JCPenney Springfield, customers can visit Le Nails, Le Nail Spa, and Jcpenney Salon 417 for beauty and salon services.
Does JCPenney Springfield have an app for shopping and coupons?
Yes, JCPenney offers a mobile app where customers can shop and find coupons, accessible via the Apple App Store.