Brand Certified
JCPenney
4.1(2477 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
2825 S Glenstone Ave, Springfield, MO
65804, United States
Certified by JCPenney • Feb 22, 2026
(417) 883-4220
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/mo/springfield/clothing-stores-springfield-mo-1188.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Springfield, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.1
2,477 reviews
5 stars
1,275
4 stars
602
3 stars
293
2 stars
112
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised helpful and friendly employees, others reported poor service and long wait times at checkout.
Store Conditions
Many reviews highlighted issues with store cleanliness, temperature, and organization, with specific complaints about the air conditioning and cluttered aisles.
Product Selection
Customers appreciated the variety and quality of products, especially during sales, but some noted a lack of options in certain sizes and categories.
Pricing
While many customers found good deals and discounts, others felt that prices were too high and not competitive with other retailers.
- JCJeremy CaFeb 1, 20265.0Baby Jean's marvelous
- MPMike PliskyJan 24, 20265.0I haven't been to JC Penney in years. It was a good experience. They have some great values. And they do carry "tall" sizes which works well for me!
- TTtype truthJan 12, 20261.0Employees being allowed to skim through the items for pink tag sale day before it starts should be an absolute NO NO!!! And that’s exactly what was happening the day before because I seen them removing pink tags and putting in back. If it’s management allowing it that’s crazy. I’ve managed a Starbucks for years before moving and people go crazy for the new release cups and we are specifically told that ourselves NOR employees are allowed to put any on hold prior to sell day. If they worked the day of the sale then they couldn’t purchase unless off the clock. So sad this was happening!
- GHGolda HillDec 29, 20254.0I always love JCPenney's. I know it was busy for the holiday but I couldn't find help that day &I had surgery on my arm so it made it difficult for me to get stuff off the shelf & put them back.
- RMR MDec 11, 20255.0Nice selection. Good prices, especially during Black Friday.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website