Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Sedalia, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
662 reviews
5 stars
313
4 stars
167
3 stars
87
2 stars
45
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and lack of assistance.
Product Selection
Many customers expressed disappointment with the limited selection of products, particularly in clothing sizes and categories.
Curbside Pickup Issues
Several reviews highlighted significant delays and poor execution of the curbside pickup service, leading to frustration among customers.
Pricing Concerns
Customers noted that prices seem high for the quality and selection available, with some feeling misled by advertised sales.
Store Condition
The cleanliness and organization of the store received mixed reviews, with some customers finding it well-kept while others described it as dirty and cluttered.
- ZGZhanna GrechkoOct 21, 20251.0JCPenney’s curbside pickup was an absolute disaster. I ordered sleepers for my toddler and received an email confirming my order was ready. It was nap time, so I chose curbside to keep my toddler asleep in his car seat—the entire purpose of offering curbside. I parked in the clearly marked curbside spot and checked in through the pickup page. After waiting far too long, I refreshed and checked in multiple times to ensure it went through. I waited OVER AN HOUR with no one coming out—an unacceptable delay. Even the busiest stores in bigger cities on weekends or holidays manage to bring orders out faster; an hour is unheard of! I tried calling the store repeatedly but couldn’t reach anyone. Finally, I got through to the salon, where I was told they “don’t have curbside” and I’d need to come inside. I had to explain that they have a curbside spot and check-in system, so clearly it’s offered. The employee grudgingly said they’d radio someone, but it still took another 10 minutes for anyone to show up. The staff was rude, acting like bringing my order out was a massive favor. This was on a Tuesday at 1:30 PM with an almost empty parking lot, so they weren’t remotely busy. If employees have a problem delivering curbside orders, they should work somewhere that doesn’t offer it. The service was awful, and they weren’t the least bit apologetic. JCPenney needs to train their staff to do their jobs properly and stop treating customers like an inconvenience.
- VVVickieOct 19, 20255.0I always have Kristy to cut or anything with my hair. I am very pleased with her.
- AMAlbert MadridAug 9, 20251.0Terrible customer service lost all of our clothes on hold and hung up on me three times before I could speak to an employee. Disappointing business
- VHVic HDec 17, 20165.0Friendly and great selection
Frequently Asked Questions About JCPenney
What type of products can I find at the JCPenney in Sedalia, MO?
You can find a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Sedalia.
Where is the JCPenney store located in Sedalia?
JCPenney is located at 3159 W Broadway, Thompson Hill Shopping Center, Sedalia, MO 65301.
What are the store hours for JCPenney in Sedalia?
JCPenney is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Sedalia offer curbside pickup or shipping options?
Yes, JCPenney offers both free shipping and curbside pickup at the Sedalia location.
Which payment methods are accepted at JCPenney in Sedalia?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payment options.
Is the JCPenney store in Sedalia wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Are there any nearby dining options close to JCPenney Sedalia?
Yes, nearby dining options include Panera Bread, Freddy's Frozen Custard & Steakburgers, and End Zone Sports Bar and Grill, perfect for a meal before or after shopping.
What nearby stores can I visit along with JCPenney in the Thompson Hill Shopping Center?
Nearby stores include RMF Atelier for women's fashion, Big Lots for discount shopping, and Hibbett Sports for sporting goods and shoes.
Are there any health and wellness stores near JCPenney Sedalia?
Yes, you can find GNC and GNC Live Well nearby for vitamins and supplements, as well as Bothwell Medical Equipment and Bothwell Home Care Services for medical supplies and home health care.
How can I stay updated with JCPenney deals and promotions?
You can stay updated by visiting their sales deals page online, or by downloading the JCPenney App from the Apple App Store.