Sunglass Hut

Reviews

• BM

  Bill McCadden

  Aug 28, 2025
  1.0
  If you get regular sunglasses without a prescription the staff is knowledgeable but rude. If you want prescription sunglasses I suggest ordering online or at a different location. When I ordered prescription sunglasses it took the staff member 30 minutes to figure out how to do it in their system. Then it took a month to actually get the sunglasses (about twice as long as promised). During this time I had to call repeatedly for an update and when they actually answered their phone I was usually given a runaround. When finally picking up the sunglasses yesterday I informed the male staff member that I wanted to try them on before signing for them to make sure the lens script was correct. He allowed it but said to not steal them because mall security tackles shoplifters. Super rude and inappropriate thing to say. And made no sense as I already paid for them when I ordered them.
• DN

  Duaa Nabulsi

  Jun 10, 2025
  1.0
  Very disappointed with this location Galleria mall . I came all the way to the Galleria Mall branch specifically because I needed a pair of glasses from them today — only to find the store closed during hours it was supposed to be open. I waited over 40 minutes (from 12:07 to 12:50) and no one showed up. Extremely unprofessional and inconvenient. If you say you open at a certain time, customers shouldn’t have to guess or waste their time. Won’t be coming back to this location.
• NC

  Nick Covert

  Aug 13, 2022
  5.0
  Christi is the best employee this place has ever seen. Doing it all while the store was slammed. Excellent service, thank you!
• AB

  Amanda Boyer

  Apr 28, 2021
  5.0
  Maya was extremely helpful and understanding when I walked in with my mangled Rayban sunglasses and said, "help." I bought the glasses at the Galleria store about 8 months prior. I returned after I had stepped on them and really didn't think they were fixable. She took the time to fix them and made sure they were comfortable to wear. Thank you!
• KS

  kyle strait

  Aug 12, 2017
  5.0
  I had a pair of glasses get chewed by a family member's dog, so I came to Sunglass Hut to see if they could reprint my lost receipt. I expected to pay half of retail for replacement, based on their 1-year warranty policy. The store manager checked the date in their records, and very generously offered to replace them for free under their 90-day policy, even though it was a few days past 90. I walked out with a fresh pair of replacement glasses at no cost to me. The next time I want to buy a pair of name-brand sunglasses, I will head straight to this store!

Frequently Asked Questions About Sunglass Hut