JCPenney

4.1
914 reviews
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Business Details

3702 Frederick Ave, Saint Joseph, MO
64506, United States
(816) 279-6381
https://www.jcpenney.com/locations/mo/saintjoseph/clothing-stores-saintjoseph-mo-1870.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Saint Joseph, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3702 Frederick Ave, Saint Joseph, MO
64506, United States

Hours

Reviews

4.1
914 reviews
5 stars
478
4 stars
222
3 stars
123
2 stars
40
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude behavior and lack of assistance.

Product Selection

Customers appreciated the variety of products, especially in clothing and jewelry, but noted some areas need updating.

Checkout Experience

Checkout lines generally moved quickly, but some customers experienced issues with staff during the process.

Store Condition

Feedback indicated that the store's cleanliness and organization varied, with some customers finding it messy or poorly maintained.

Sales and Discounts

Many customers highlighted the great deals and sales available, making it a popular shopping destination.
  • BL
    Brother Lb
    Oct 30, 2025
    3.0
    Needs more check out on the other end
  • BY
    Brynn Young
    Oct 28, 2025
    5.0
    I went for bedding and it was on sale!!!
  • BW
    Brandy Wrenn
    Oct 25, 2025
    2.0
    I have shopped at my local JCP in St. Joseph for years. I get my hair done in their salon love the girl who has done my hair. But I just had some terrible service picking up my order. The girls literally didn't want to wait on me. My husband saw her say to another associate "I don't wanna wait on her". Ive work in customer service for over 25+ years and thats terrible and unnecessary behavior. Might never shop at this store again.
  • TF
    Tia Fay
    Oct 14, 2025
    5.0
    Checkout lines moved quickly.
  • JB
    Josh Bryan
    Oct 12, 2025
    5.0
    Helpful staff.
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Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Saint Joseph, MO?

JCPenney offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for JCPenney at East Hills Shopping Center?

JCPenney is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.