Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rolla, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.
Store Cleanliness
The store was frequently noted as clean and well-organized, contributing to a pleasant shopping experience.
Product Selection
While some customers appreciated the variety of products available, others expressed disappointment in the limited selection, particularly for specific sizes and styles.
Sales and Deals
Customers enjoyed the good sales and deals offered, making shopping feel rewarding.
Hair Salon Experiences
Feedback on the hair salon was mixed, with some customers having positive experiences while others reported dissatisfaction with their services.
CC
Cece Champ
Jan 13, 2026
5.0
Good variety of decent clothing for all family members, great sales, too!
TD
Theresa Davidson
Jan 11, 2026
3.0
I like JC Penney. This store is so small and the petite selection seems geared to grannies! I'm no spring chicken but I like things other than elastic waist bands and polyester sweaters.
KB
Kadence Border
Dec 27, 2025
5.0
The ladies at this Jcpenny’s store are so sweet and helped me with so much, from helping me return my necklace to escorting me outside when there was creepy people and I was too scared to alone. Thank you guys so much! :)
GO
Gramma of3 O
Nov 8, 2025
2.0
good selection of stuff, had coupons, clean.But 1 man working there would not leave me alone.. asked to many questions when i was trying to shop seamed like he was staring at my purse alot in my cart.. jcpennys u need to train workers to be MORE WELCOMING!!!! almost got the card but not if this is how PAYING CUSTOMERS are treated!!!!?