JCPenney

Reviews

• DS

  Doug Sturgeon

  Jan 31, 2026
  3.0
  Selection are very low on my size and taste. Most items are for the very young or blue hair club.
• AC

  Angela Cook

  Dec 28, 2025
  1.0
  Literally do not know how this store is still business. Went in today to EXCHANGE some jeans that my husband got as a gift for Christmas. They were one size too small. I told the woman at the counter that he received them as a Christmas gift, showed her the screenshots of the order number and still had all the original packaging. So she was aware that I did not purchase the jeans myself. Went to the back of the store and found the correct sizes and brought them back up to the from (mind you I had to stand in line first to let them know the situation, then again to exchange) once I finally got to the front for the second time and what does she do? She did a return and put the money back on the card that purchased the jeans originally!!! After explaining the situation 2 times!!!! Like seriously? She literally was told that THEY WERE A GIFT! why would you return the money to the card? KNOWING I WAS NOT THE ORIGINAL PURCHASER? Good lord! so after standing in line and tuning around the store for almost an hour I left empty handed. I could have just purchased the jeans myself, but I refuse to spend any money here. I will just order his jeans through Levi’s website Rather than spend any here. I know if this store closes it will refuse jobs in Poplar Bluff, but honestly some of these employees need to have jobs in a different industry anyway. Retail clearly isn’t for everyone.
• TH

  Travis Hampton

  Sep 17, 2025
  5.0
  The workers are very nice and helpful