Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Poplar Bluff, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
695 reviews
5 stars
348
4 stars
191
3 stars
81
2 stars
35
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude interactions and poor service during exchanges.
Store Environment
Many customers noted issues with the store's temperature, citing it as uncomfortably hot, which affected their shopping experience.
Product Selection
Customers expressed dissatisfaction with the limited selection of items available, particularly in specific departments, while others appreciated the good deals and quality of products.
Checkout Experience
Several reviews highlighted long checkout lines and slow service, indicating a need for more staff during busy times.
- ACAngela CookDec 28, 20251.0Literally do not know how this store is still business. Went in today to EXCHANGE some jeans that my husband got as a gift for Christmas. They were one size too small. I told the woman at the counter that he received them as a Christmas gift, showed her the screenshots of the order number and still had all the original packaging. So she was aware that I did not purchase the jeans myself. Went to the back of the store and found the correct sizes and brought them back up to the from (mind you I had to stand in line first to let them know the situation, then again to exchange) once I finally got to the front for the second time and what does she do? She did a return and put the money back on the card that purchased the jeans originally!!! After explaining the situation 2 times!!!! Like seriously? She literally was told that THEY WERE A GIFT! why would you return the money to the card? KNOWING I WAS NOT THE ORIGINAL PURCHASER? Good lord! so after standing in line and tuning around the store for almost an hour I left empty handed. I could have just purchased the jeans myself, but I refuse to spend any money here. I will just order his jeans through Levi’s website Rather than spend any here. I know if this store closes it will refuse jobs in Poplar Bluff, but honestly some of these employees need to have jobs in a different industry anyway. Retail clearly isn’t for everyone.
- THTravis HamptonSep 17, 20255.0The workers are very nice and helpful
- ACAmanda CastelloSep 3, 20251.0Really bad customer service. She was too rude not sure how that not come under corporate attention. I prefer wallmart over JCPenney.
- BDBill DAug 27, 20255.0We actually stumbled on this store during a lunch stop. Nice store and great staff, found some great items on sale and walked the store to get over our drive lag. Worth the stop if you're near this store.
- FLFalechia LynkAug 21, 20254.0JCPenney's they're all the same
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Poplar Bluff, MO?
JCPenney offers apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours for JCPenney in Poplar Bluff?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Poplar Bluff offer curbside pickup?
Yes, curbside pickup is available at the Poplar Bluff JCPenney store.
Can I shop online through a JCPenney app for the Poplar Bluff store?
Yes, you can shop using the JCPenney app available on the Apple App Store, which provides shopping, coupons, and deals.
What payment methods are accepted at JCPenney in Poplar Bluff?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks.
Is the JCPenney store in Poplar Bluff wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What are some nearby beauty salons I can visit around JCPenney in Poplar Bluff?
Nearby beauty salons include PBJCP Salon by InStyle, Nick Nails, and SmartStyle Hair Salon, perfect for a beauty treatment before or after shopping at JCPenney.
Where can I find automotive services near JCPenney in Poplar Bluff?
You can find Baldwin Buick GMC, Service - Baldwin Buick GMC, and Henderson Auto Sales close by for your car buying or repair needs.
Are there dining options near JCPenney if I want to grab a meal?
Panda Express is a nearby fast food and Chinese restaurant where you can enjoy a meal before or after shopping.
What other shopping options are near JCPenney in Poplar Bluff?
Nearby shopping includes Walmart Supercenter Poplar Bluff, Cato Fashions, and Tropical Glamour Boutique offering a variety of products.