Business Details
About
Jewelry Store
At Shane Co., we’re St. Louis' friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
1,070 reviews
5 stars
908
4 stars
66
3 stars
23
2 stars11
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Parker and Mark.
Welcoming Environment
Customers appreciated the inclusive and welcoming atmosphere, particularly for LGBTQ+ couples, making them feel comfortable during their visits.
Product Quality
The quality of the jewelry received positive feedback, with customers expressing satisfaction with their purchases and repairs.
Pressure-Free Sales
Several reviews highlighted the absence of high-pressure sales tactics, allowing customers to make decisions at their own pace.
Mixed Experiences
While many had positive experiences, some customers reported significant issues, including poor handling of repairs and customer service failures.
- VVVU1CAN_SN1P3RNov 8, 20255.0Parker was amazing!! Very very knowledgeable and very personable. Had an amazing conversation found the exact diamond and setting I was looking for. Help me navigate and land on the perfect engagement ring. 10/10 would recommend and will be making future visits
- BBbobmthsNov 5, 20255.0I would like to say how awesome the manager Michelle at the st.louis location is . Speechless at how well I was treated . My fiancé loves my engagement ring and the associate Abbie was with us every step of the way she was absolutely awesome to deal with. I’d like to thank Michelle for going above and beyond for me . It truly was the best experience of our lives .
- CLCaitlyn LeeOct 28, 20255.0Clearly I am not the only one to share this sentiment, but Parker Gamm is an asset to Shane Company. I greatly appreciated the time and effort he put into my visit. I was incredibly indecisive but he never made me feel like I was a burden. He has such a presence in the space, exudes passion, and definitely knows his stuff. I already highly recommend Shane Co, but Parker offers that human connection I think everyone deserves. The next time I come back to the store I hope I am able to work with him again.
- VBVernetta BurdittOct 28, 20255.0I originally visited the Shane Co. to celebrate a wonderful occasion and the customer service was top tier. The next time I visited the Shane Co., the occasion was not so great, but that didn't stop the consistency of the awsome customer service displayed...they even helped me to have a better day with an awsome new product!
- MMMax McMillinOct 21, 20255.0My fiancee and I got our engagement rings here and one of my wedding bands. They were the only place that actually listened to what we wanted. We never felt judged for being a queer couple which we were at other places. Everyone is so incredibly kind and welcoming. Our rings are gorgeous. They forget the engraving on our rings at first and fixed it fast and asked if we needed them rushed. I recommend them to everyone and will continue to get jewelry here.
Frequently Asked Questions About Shane Co.
What types of payment methods does Shane Co. accept?
Shane Co. accepts American Express, Android Pay, Apple Pay, cash, check, Discover, financing options, Klarna, Mastercard, PayPal, Samsung Pay, and Visa.
Does Shane Co. offer in-store pickup for their products?
Yes, Shane Co. offers in-store pickup service for your convenience.
What are the regular store hours for Shane Co.?
Shane Co. is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is Shane Co. open on holidays?
Shane Co. is closed on major holidays like Thanksgiving (November 27, 2025), Christmas (December 25, 2025), and New Year's Day (January 1, 2026), but has special hours on some other days in December.
What kind of jewelry products does Shane Co. offer?
Shane Co. offers engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.
Does Shane Co. provide jewelry repair services?
Yes, Shane Co. offers jewelry service and repair to help you maintain your fine jewelry.
How can I contact Shane Co. via email?
You can reach Shane Co. by email at social@shaneco.com for inquiries and customer service.
What are some nearby places I can visit around Shane Co. at 9643 Olive Blvd?
Near Shane Co., you can visit The Caramel House for sweets, Subway for a quick meal, and Studio 21 Beauty Salon if you're looking for beauty services.
Are there fitness or wellness options near Shane Co.?
Yes, Anytime Fitness Olivette is nearby if you want a workout, and Serenity Space Therapy offers counseling and wellness services close to Shane Co.
Where can I find legal or professional services near Shane Co.?
You can find several legal offices nearby including The Dixon Injury Firm, Law Office of Douglas Richards, and Fendelman and Associates, as well as professional marketing services at Arch Events others around Shane Co.