TIVOL

5.0
1411 reviews

About

Watch Store
Tivol is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

TIVOL
220 Nichols Road, KANSAS CITY, MO
64112, United States

Hours

Reviews

5.0
1,411 reviews
5 stars
1,393
4 stars
6
3 stars
3
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of individual associates like AJ, Lisa, and Kathryn.

Welcoming Atmosphere

The store was described as warm and inviting, with complimentary drinks and a pleasant shopping environment that made customers feel valued.

Expertise

Reviewers highlighted the staff's extensive knowledge about jewelry and watches, which contributed to a positive shopping experience.

Personalized Experience

Many customers appreciated the personalized service they received, with staff taking the time to understand their preferences and needs.

Overall Satisfaction

The majority of reviews reflected a high level of satisfaction, with many customers expressing a desire to return and recommend the store to others.
  • RY
    Robb Yagmin
    1 day ago
    5.0
    AK at the Plaza was super helpful. She fixed my bracelet and, when they didn't service my watch brand any more, she helped me find a place to fix it.
  • MH
    Michael Hawkins
    4 days ago
    5.0
    I have been fortunate to be a customer at TIVOL for few years now...just like my father. This past year brought some change, and we started working with Lynn Lena. My wife and I cannot say enough about working with her. Her attention to detail, communication, and understand are in line with what the TIVOL brand stands for. Again, we are lucky to work with Lynn and look forward to the many years to come of continuing this relationship!
  • AB
    Allison Bruntz
    Jan 4, 2026
    5.0
    When we decided to purchase my husband a Rolex, of course Tivol was the first place to come to mind because of their reputation for excellence. We were fortunate enough to have met Percy, who guided us through the process. She was so knowledgeable, so kind, and kept in touch with us every step of the way. We COULD NOT be more pleased with our experience at Tivol. They even celebrated WITH us when the Rolex came in and made it such a memorable moment. We will be back!
  • JW
    Jesse Wilson
    Dec 29, 2025
    5.0
    Great selection and competitive pricing. Authentic through and through. Found the perfect watch here. I was helped by Percy. She was terrific! knowledgeable and professional! Ask for her. Will return when I need a new watch!
  • MD
    Meagan Dexter
    Dec 29, 2025
    5.0
    Ashton Kate was a patient and super fun personal shopper while I was making a holiday return. Not pushy about budget, picked up on my personal style quick and was kind enough to check with other associates about the durability of my picks since I was shopping for my everyday rotation.

Frequently Asked Questions About TIVOL

What products does TIVOL specialize in?

TIVOL specializes in watches and jewelry, including official Rolex watches as an authorized retailer.

Where is TIVOL located?

TIVOL is located at 220 Nichols Road, Kansas City, MO 64112, USA.