Brand Certified
JCPenney
4.2(1187 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
8100 N Flintlock Rd, Kansas City, MO
64158, United States
Certified by JCPenney • Mar 01, 2026
(816) 415-2397
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/mo/kansascity/clothing-stores-kansascity-mo-2953.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Kansas City, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
1,187 reviews
5 stars
641
4 stars
298
3 stars
138
2 stars
46
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of individual employees who provided excellent service.
Store Condition
Several reviews indicated that the store's cleanliness and organization were lacking, with reports of dirty restrooms and disarray in merchandise displays.
Product Selection
Customers expressed disappointment with the limited selection of clothing, particularly for younger demographics and specific sizes, while some appreciated the variety available.
Checkout Experience
Multiple reviews highlighted slow checkout lines and insufficient staffing during busy times, leading to frustration among customers.
Overall Satisfaction
While some customers had positive experiences and enjoyed the sales, others indicated a decline in quality and service, leading to mixed overall satisfaction.
- GMGrace M3 days ago5.0Norma was fantastic up that the register!! She was so sweet and kind, she told me about the JCP app and handled the register freezing up like a pro! Fantastic customer service!!
- JCJay Christensen5 days ago5.0Good Clothes. Last of the store still left to get clothes for work. Very empty people wise. More people should go here.
- DWDiana WilsonFeb 16, 20265.0Quiet but hardly any help from associates on the floor girl's at registers were super nice
- SBSloane BardenJan 20, 20265.0Norma was the best cashier ever JCP give her a raise right now she was so kind and wrapped everything for us read her this review right along the bonus she deserves she was so nice and kind I hope she gets to retire and have a wonderful life
- SAStephanie AnnisJan 18, 20265.0Service was great. Had to get a refund on some pajama pants and a shirt I had bought my boyfriend for Christmas because they was a Lil bit to small
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Kansas City offer?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products with brands like Liz Claiborne and Okie Dokie.
What are the store hours for JCPenney in Kansas City, MO?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options for customer convenience.
Is the JCPenney location in Kansas City wheelchair accessible?
Yes, this JCPenney store has a wheelchair accessible entrance to accommodate all customers.
Which payment methods are accepted at the Kansas City JCPenney?
JCPenney accepts American Express, Discover, Mastercard, Visa, and check payments. Cash is not required.
How can I order products from JCPenney?
You can order products from JCPenney using their official website or the JCPenney mobile app available on the App Store.
What brands can I find exclusively at JCPenney in Kansas City?
Exclusive brands available include St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.
What nearby beauty services can I visit in conjunction with JCPenney?
Sephora inside JCPenney offers beauty and spa products, making it convenient to shop for cosmetics and skincare before or after your visit.
Are there nearby coffee shops near JCPenney where I can relax?
Yes, Scooter’s Coffee is located nearby where you can enjoy coffee and snacks before or after shopping at JCPenney.
Which nearby grocery stores can I visit when shopping at JCPenney?
ALDI and ALDI USA supermarkets are nearby, making it convenient for grocery shopping in the same area as JCPenney.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website