Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Kansas City, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,174 reviews
5 stars
631
4 stars
298
3 stars
136
2 stars
45
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond.
Store Cleanliness
The store was generally reported as clean, though some customers noted issues with restroom cleanliness and disarray in certain areas.
Product Selection
Customers appreciated the variety of clothing and household items available, but some expressed disappointment in the limited stock and organization in certain departments.
Checkout Experience
Several reviews highlighted long wait times at checkout, with complaints about insufficient staffing during busy periods.
Pricing and Sales
Customers found good deals and clearance items, but some felt that regular prices were high and that certain items were overpriced.
- JRJanet RichterOct 1, 20254.0Nice prices, courteous employees, and clean dressing rooms.
- TStiaMaria StrongSep 27, 20255.0Thoughtfully laid out store, easy location.
- JBJackson BurlisonSep 2, 20251.070% Clearance! = T shirt for $36
- EKEllen KiskerAug 27, 20255.0Great selection of clothing and household items. Staff is helpful and friendly.
- KHKayden HarrisJun 27, 20255.0Give Ariel a raise a praise and a girl is a BAE she did us right and is respectful sweet and HELPFUL. GIVER HER A RAISE
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Kansas City offer?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products with brands like Liz Claiborne and Okie Dokie.
What are the store hours for JCPenney in Kansas City, MO?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options for customer convenience.
Is the JCPenney location in Kansas City wheelchair accessible?
Yes, this JCPenney store has a wheelchair accessible entrance to accommodate all customers.
Which payment methods are accepted at the Kansas City JCPenney?
JCPenney accepts American Express, Discover, Mastercard, Visa, and check payments. Cash is not required.
How can I order products from JCPenney?
You can order products from JCPenney using their official website or the JCPenney mobile app available on the App Store.
What brands can I find exclusively at JCPenney in Kansas City?
Exclusive brands available include St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.
What nearby beauty services can I visit in conjunction with JCPenney?
Sephora inside JCPenney offers beauty and spa products, making it convenient to shop for cosmetics and skincare before or after your visit.
Are there nearby coffee shops near JCPenney where I can relax?
Yes, Scooter’s Coffee is located nearby where you can enjoy coffee and snacks before or after shopping at JCPenney.
Which nearby grocery stores can I visit when shopping at JCPenney?
ALDI and ALDI USA supermarkets are nearby, making it convenient for grocery shopping in the same area as JCPenney.