DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Customers noted a large selection of shoes, but some expressed disappointment in the variety and availability of specific sizes, particularly in men's and children's sections.
Customer Service
While many reviews praised the friendly and helpful staff, there were several complaints about the lack of knowledgeable assistance and poor handling of returns.
Pricing
The store is recognized for its competitive prices and good deals, although some customers found certain items to be expensive.
Online Experience
Customers reported issues with online orders, including delays and receiving damaged items, leading to frustration with the online shopping experience.
HM
Hannah Miller
Dec 5, 2025
2.0
Placed a pick up order. I never received a confirmation email. When I went to the store to pick up the shoes I asked for a receipt. I was told by someone who appeared to be the manager that I would receive an emailed receipt after that tell their system that I picked up the shoes. 15 hours later and I still do not have an emailed receipt. Hopefully the shoes I bought as a Christmas gift will fit my kids.
Maybe just skip the pick up order and go buy in person if you are worried about technology failure.
BB
Burnell Brown
Oct 26, 2025
4.0
Great selection of men's shoes. I don't shop and like being in and out quick. This store allows you to do just that.
FF
Fannie K (Foggystar)
Oct 24, 2025
4.0
Love the shoes
AG
Alex Greenwood
Feb 19, 2024
3.0
Mens selection not terribly varied.
JP
Joshua Peters
May 3, 2016
3.0
They have a lot of options to look through. I have purchased a few pairs of shoes here before but this time I was unable to find anything I liked. I wouldn't say they are overly crowded but they have a steady stream of customers throughout the day and it is a big building so there is plenty of room to move around.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands of shoes can I find at DSW Designer Shoe Warehouse in Kansas City?
You can find designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more at DSW in Kansas City.
What are the operating hours for DSW Designer Shoe Warehouse in Zona Rosa?
DSW is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse in Kansas City offer in-store pickup or delivery?
DSW offers in-store pickup but does not offer delivery.
Which payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
What product categories are available at DSW Designer Shoe Warehouse?
DSW offers shoes, boots, handbags, and jewelry.
Can I get shoe repair services or donate shoes at DSW in Kansas City?
Yes, DSW provides shoe repair services and also accepts shoe donations.
Is there a rewards program at DSW Designer Shoe Warehouse?
Yes, DSW has a free Rewards program called DSW Rewards, which offers perks like rewards certificates and special offers.
What nearby places can I visit after shopping at DSW in Zona Rosa?
Nearby you can visit spots like Aveda Spa for beauty treatments, Kay Jewelers for jewelry shopping, or enjoy comedy shows at Improv KC and Fat Fish Blue / KC Improv Comedy Club.
Are there dining options near DSW Designer Shoe Warehouse in Zona Rosa?
Yes, there are several restaurants nearby including Rib Crib for barbecue, Hereford House steakhouse, and BRAVO! Cucina Italiana for Italian cuisine.
What other shopping options are available close to DSW in Zona Rosa?
Nearby shopping includes boutiques like francesca's, Pink Dinosaur, Sunglass Hut for eyewear, and clothing stores such as Victoria's Secret and The Children's Place.