JCPenney

4.1
1358 reviews
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Business Details

101 Range Line, Joplin, MO
64801, United States
(417) 623-5700
https://www.jcpenney.com/locations/mo/joplin/clothing-stores-joplin-mo-1339.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Joplin, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
101 Range Line, Joplin, MO
64801, United States

Hours

Reviews

4.1
1,358 reviews
5 stars
668
4 stars
324
3 stars
223
2 stars
63
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some found staff friendly and helpful, while others reported rude or unapproachable employees.

Store Condition

Several customers noted cleanliness issues, including dirty bathrooms and unkempt store areas.

Product Availability

Customers appreciated the variety of products and sales, but some expressed disappointment in limited stock and selection.

Online Experience

Negative feedback regarding online order fulfillment and customer service, with issues related to order changes and returns.

Sales and Promotions

Many customers praised the store for having great sales and discounts, contributing to a positive shopping experience.
  • CS
    Cecil Sherman
    Nov 9, 2025
    5.0
    Wonderful place to go buy jewelry right now its 70 percent off i bought my wife a 1000 dollar necklace and 14 karat gold cross for 250 dollars no you didn't read that wrong i was flabbergasted, nice knowledgeable people with a clean store to boot hard to beat that deal
  • BU
    Brenda Uyttebroeck
    Oct 17, 2025
    5.0
    Went in a bought two necklace chains. Associate was super nice and patient.
  • JL
    Jennifer Lynch
    Oct 9, 2025
    5.0
    Excellent customer service as always JC Penny! Bravoon all points.
  • BD
    Bill D
    Aug 27, 2025
    5.0
    Nice store, two levels, plenty of shopping and deals to be found. Staff was friendly and helpful. Been a long while since we were in a brick n mortar Penney's store but we were quite pleased.
  • NN
    ninjastar67 NS67
    Aug 14, 2025
    5.0
    Took my grandson shopping there for shoes and clothes, really love what he picked out,and the cashier was very sweet
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Frequently Asked Questions About JCPenney

What types of products can I find at the JCPenney store in Joplin, MO?

You can find a wide selection of apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the opening hours for JCPenney in Joplin?

The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.