Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Joplin, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,366 reviews
5 stars
673
4 stars
326
3 stars
223
2 stars
63
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some found staff helpful and friendly, while others reported rudeness and unapproachable employees.
Store Cleanliness
Concerns about cleanliness, particularly in bathrooms and fitting rooms, with reports of filthy conditions.
Sales and Promotions
Many customers appreciated the great sales and discounts available, highlighting significant savings.
Store Condition
Several reviews noted the store's run-down appearance and lack of inventory, suggesting a decline in overall quality.
Online Experience
Negative feedback regarding online order fulfillment and customer service, with issues related to order changes and returns.
- JWJoseph Woolsey2 days ago4.0Good sales and nice staff
- LVLisa ValdezDec 29, 20251.0Store hours online are wrong. I got to the store, mind you I live 45 minutes away, just to find I had to wait another hour for them to open.
- TTTammeiko TousantDec 13, 20255.0Lots of sales
- KWKathy WilsonDec 12, 20255.0Helpful. Appreciated it
- DRdante riggsDec 4, 20253.0Only one entrance/exit on black Friday. Doesn't seem smart or safe
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney store in Joplin, MO?
You can find a wide selection of apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the opening hours for JCPenney in Joplin?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Joplin?
JCPenney is located at 101 Range Line, Suite 250A, inside Northpark Mall, Joplin, MO 64801.
Does JCPenney offer in-store shopping and curbside pickup?
Yes, JCPenney offers both in-store shopping and curbside pickup for your convenience.
What payment options are accepted at JCPenney in Joplin?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks.
Is the JCPenney store in Joplin wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Are there any nearby jewelry stores around JCPenney in Northpark Mall?
Yes, nearby jewelry stores include Helzberg Diamonds and Zales, offering bridal and everyday jewelry options.
Where can I find beauty and skincare products near JCPenney in Joplin?
Nearby stores for beauty and skincare include Ulta Beauty and Bath & Body Works, both within the mall area.
What other clothing stores are near JCPenney at Northpark Mall?
You can visit nearby clothing stores such as American Eagle & Aerie, The Buckle, H&M, Aéropostale, and Christopher and Banks for more fashion options.
If I visit JCPenney, what nearby dining options do I have?
Nearby dining options include Great American Cookies for desserts and RedBrick Pizza for a casual meal, both located inside or near Northpark Mall.