Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Joplin, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed feedback on customer service; some found staff helpful and friendly, while others reported rudeness and unapproachable employees.
Store Condition
Concerns about cleanliness and maintenance; several reviews mentioned dirty bathrooms and unkempt store areas.
Sales and Promotions
Many customers appreciated the great sales and discounts available, with some reporting significant savings.
Inventory Issues
Customers noted a limited selection of items and difficulties finding specific sizes, indicating potential inventory management issues.
CG
Cambria G
Feb 14, 2026
5.0
The salon gave me the best haircut ever and if I knew I was supposed to tip I would’ve tipped all my money!!! Thank you so much JC Penny!! Next time I get my hair trimmed here I’ll make sure to tip twice as much as I would!
BF
BILLY FARMER
Feb 11, 2026
4.0
I had not been in this store in like 6 months. It was layed out the exact same. Fallen down as the years pass.
JW
Joseph Woolsey
Jan 10, 2026
4.0
Good sales and nice staff
LV
Lisa Valdez
Dec 29, 2025
1.0
Store hours online are wrong. I got to the store, mind you I live 45 minutes away, just to find I had to wait another hour for them to open.