Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Jefferson City, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
628 reviews
5 stars
308
4 stars
160
3 stars
98
2 stars
27
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies, with some praising helpfulness while others report poor service and long wait times.
Store Cleanliness
The store is generally noted as clean and well-organized, contributing positively to the shopping experience.
Product Selection
Customers expressed disappointment with limited selection, particularly in clothing and sizes, though some found good deals.
Salon Experience
The salon received mixed reviews, with some customers satisfied with their hair services while others reported significant issues.
- DEDawn ElaineSep 28, 20255.0Found the perfect dress for me, the mother of the groom!
- SPSlacking PackingSep 28, 20255.0This JCPenney store is clean and vintage. Great customer service.
- DBDeenna BurrisJul 20, 20253.0Hardly Anything anymore. Can never find anyone to help. One check out register in the store and no one else wants to help you. It is sad. JCPenney used to be a clean upbeat place. It reminds me more of a Roth now..except prices are a lot higher.
- BTBrandie ThomasApr 8, 20204.0Lots to choose from
- SWStacy WhiteMay 9, 20181.0They used to be affordable and now they are outrageous on prices! Couldn't afford anything!??
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Jefferson City, MO?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney at Capital Mall?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney provides both curbside pickup and in-store shopping options at their Jefferson City location.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Is the JCPenney entrance wheelchair accessible?
Yes, JCPenney has a wheelchair accessible entrance to accommodate all customers.
Can I shop JCPenney online or through an app?
Yes, you can shop online via their website or use the JCPenney App available on the Apple App Store.
What nearby stores in Capital Mall could I visit before or after shopping at JCPenney?
You can visit nearby stores like Justice for children's clothing, Claire's for fashion accessories, Kay Jewelers for jewelry, or Ross Dress for Less for additional clothing options within Capital Mall.
Are there any dining options near JCPenney in Capital Mall?
Yes, Sbarro, a pizza restaurant, is located nearby where you can grab a meal before or after your shopping trip.
Where can I find fitness or wellness services near JCPenney in Jefferson City?
Nearby fitness and wellness options include Capitol City Cheer, Studio573 gym, and J. R. Pain Management for physical therapy and reflexology.
What is the address and phone number for JCPenney in Jefferson City?
JCPenney is located at 3600 Country Club Dr Stop 4, Capital Mall, Jefferson City, MO 65109. You can reach them at +1 573-893-5311.