Windsor

Reviews

• MG

  Mauricio Guerra

  Jun 28, 2023
  4.0
  Prices are not not bad and the dresses have gotten a lot more decent!!!!
• DG

  Deight Grape

  Jul 8, 2022
  1.0
  No one in here understands any Spanish anymore. The employees responses are always snarky and short. They were too lazy to even get a dress off a mannequin for us after we asked.
• PH

  Pam Hockerson

  Nov 2, 2020
  1.0
  I spent over $200 here and specifically asked about the return policy on the items I purchased knowing COVID is effecting businesses. I was told that as long as everything was in it’s original new condition with tags attached that I could return it for a full refund. Well, of course, it’s only been 5 days and I go to return a couple pieces of jewelry and a purse that I never used because I found cuter pieces at another store that matched the dress I bought from Windsor.. and was told that I could not return any of them. The manager of this establishment needs to make sure that all of the associates are telling its customers the same information. I am beyond irritated and annoyed with the customer service that I experienced today. I would definitely think twice before returning.
• AI

  Alicia Sustaita Ibarra

  Sep 15, 2020
  5.0
  Shout out to Andrea! Me and my sister went into the store looking for a dress. Andrea said hi to both of us right away which was a shock because we had went into 4 other stores prior and nobody had greeted us or even said hi or bye. Andrea was quick to help and asked us questions to get more information about the occasion and what we were looking for to gather a few dresses for my sister to try on. She had went through racks of dresses to find the perfect dress. She had given us her thoughts and ideas which we greatly appreciated. She also helped with dressing my pregnant sister who couldnt zip up the dress. She continued to look for more dresses then checked another store to see if they had it in stock. Honestly i was so grateful that andrea works there. She went above and beyond for us and had an amazing uplifting personality that is hard to find. Even though we didnt find a dress she did everything she could have done to help us. Great customer service i have had in a very long time. This girl is a keeper.

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