Citi Trends, located at 11248 W Florissant Ave, Florissant, MO is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Many customers noted that the store is often messy and unorganized, making it difficult to shop.
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for unprofessional behavior.
Pricing and Selection
Customers appreciate the affordable prices and variety of items available, particularly for children's clothing.
Management Issues
Several reviews mention dissatisfaction with management, citing unprofessionalism and poor handling of customer concerns.
AB
Audrey Brooks
Dec 9, 2025
5.0
Always able to find decent stuff
CP
Cory Price
Nov 7, 2025
4.0
This place wasn't very organized at all but they did have everything that we needed at a very good price
TC
Too Certified
Oct 29, 2025
1.0
Store always a mess, all the managers are unprofessional especially the blonde hair lady. They just let one worker tun the cashier while the line is wrapped and they stand around doing nothing. Very much stereotype when certain people come in. Always standing around talking to some guy every time I come into the store. Always trouble finding layways. Can never keep workers
JF
Justin Fox
Sep 13, 2025
5.0
I love city gear . I always find something for myself and my wife
MD
Mico Davis
Sep 4, 2025
1.0
I have been going to this store for DECADES…the New so called MANAGER is very UNPROFESSIONAL and Uneducated …I went to the store to do an exchange bc I bought the wrong size for my son and I was told I couldn’t bc I didn’t have the receipt which I thought it was in the bag….. I asked could I get store credit bc I had other items to purchase and my ID/card with me …and I was still told No .. I asked her where was that in the policy and she got angry and told me if I say anything else she was going to put me out and not allow me to purchase my other items bc I told her that’s not in the policy… She told me she didn’t care and I could call CORPORATE so I will be calling them tomorrow bc clearly in the policy I am allowed store CREDIT… Lastly, she should not be in management being unprofessional and rude to PAYING customers… They will lost a loyal customer but sadly it’s always in the BLACK community!
Citi Trends is a specialty value retailer offering apparel, accessories, and home trends primarily for African American and Latinx families in the US, located at 11248 W Florissant Ave, Florissant, MO 63033, within Clocktower Place S/C.
What are the store hours for Citi Trends in Florissant, MO?
Citi Trends is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM. The store is closed on December 25th for the holiday.
Which payment methods does Citi Trends accept?
Citi Trends accepts American Express, Check, Discover, Mastercard, and Visa cards.
What types of clothing and accessories are sold at Citi Trends?
Citi Trends sells clothing and shoes for men, women, and children, including boys and girls. They offer men's big and tall clothing, plus size clothing, shoes, and fashion accessories at discount prices.
How can I contact Citi Trends for more information?
You can reach Citi Trends at +1 314-377-3557 or by email at info@cititrends.com.
Does Citi Trends have an online presence for social media?
Yes, Citi Trends is on Facebook at https://www.facebook.com/166756356674712 and on Instagram with the handle @cititrends. They are also on Twitter as @cititrends.
What nearby clothing and shoe stores can I visit along with Citi Trends?
Near Citi Trends, you can visit Rainbow Shops for women's clothing and shoes, Avenue for women's clothing, K & G Fashion Superstore Bridgeton for men's clothing and fashion accessories, City Gear, and Shoe Stop for a variety of shoe and clothing options.
Are there beauty salons and barber shops near Citi Trends?
Yes, nearby you will find HAIRitage Premium Salon, Hair by Meka, Nice touch barbering, and Cali Styles offering beauty and hair salon services.
What dining options are available near Citi Trends in Florissant?
Close to Citi Trends, you can enjoy meals at China Moon (Chinese restaurant), Neat Restaurant & Bar, The Laugh Lounge (sports bar), and HomeTown Buffet (American cuisine).
What other services and stores are conveniently located near Citi Trends?
Other nearby establishments include Florissant Furniture and Florissant Furniture & Rug Gallery for furnishings, ALDI USA grocery store, The UPS Store for mailing services, Office Depot for office supplies, and H&R Block for financial services.