Citi Trends

4.1
361 reviews

About

Clothing StoreFashion Accessories StoreBoys ClothingGirls ClothingMen's Big & Tall ClothingMen's Clothing StoreShoe StoreWomen's Clothing StorePlus Size Clothing StoreDiscount StoreCiti Trends
Citi Trends, located at 11248 W Florissant Ave, Florissant, MO is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Citi Trends
11248 W Florissant Ave, Florissant, MO
63033, United States

Hours

Reviews

4.1
361 reviews
5 stars
186
4 stars
83
3 stars
51
2 stars
16
1 star
25

What are people saying?

AI-generated from recent customer reviews

Store Organization

Many customers noted that the store is often messy and unorganized, making it difficult to shop.

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for unprofessional behavior.

Pricing and Selection

Customers appreciate the affordable prices and variety of items available, particularly for children's clothing.

Management Issues

Several reviews mention dissatisfaction with management, citing unprofessionalism and poor handling of customer concerns.
  • AB
    Audrey Brooks
    Dec 9, 2025
    5.0
    Always able to find decent stuff
  • CP
    Cory Price
    Nov 7, 2025
    4.0
    This place wasn't very organized at all but they did have everything that we needed at a very good price
  • TC
    Too Certified
    Oct 29, 2025
    1.0
    Store always a mess, all the managers are unprofessional especially the blonde hair lady. They just let one worker tun the cashier while the line is wrapped and they stand around doing nothing. Very much stereotype when certain people come in. Always standing around talking to some guy every time I come into the store. Always trouble finding layways. Can never keep workers
  • JF
    Justin Fox
    Sep 13, 2025
    5.0
    I love city gear . I always find something for myself and my wife
  • MD
    Mico Davis
    Sep 4, 2025
    1.0
    I have been going to this store for DECADES…the New so called MANAGER is very UNPROFESSIONAL and Uneducated …I went to the store to do an exchange bc I bought the wrong size for my son and I was told I couldn’t bc I didn’t have the receipt which I thought it was in the bag….. I asked could I get store credit bc I had other items to purchase and my ID/card with me …and I was still told No .. I asked her where was that in the policy and she got angry and told me if I say anything else she was going to put me out and not allow me to purchase my other items bc I told her that’s not in the policy… She told me she didn’t care and I could call CORPORATE so I will be calling them tomorrow bc clearly in the policy I am allowed store CREDIT… Lastly, she should not be in management being unprofessional and rude to PAYING customers… They will lost a loyal customer but sadly it’s always in the BLACK community!

Frequently Asked Questions About Citi Trends

What is Citi Trends and where is it located?

Citi Trends is a specialty value retailer offering apparel, accessories, and home trends primarily for African American and Latinx families in the US, located at 11248 W Florissant Ave, Florissant, MO 63033, within Clocktower Place S/C.

What are the store hours for Citi Trends in Florissant, MO?

Citi Trends is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM. The store is closed on December 25th for the holiday.