JCPenney

4.2
848 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fenton, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
798 Gravois Bluffs Blvd, Fenton, MO
63026, United States

Hours

Reviews

4.2
848 reviews
5 stars
476
4 stars
206
3 stars
93
2 stars
28
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Store Organization

Several reviews mentioned issues with store organization, including difficulty finding items and confusion in clearance sections.

Product Selection

Customers expressed disappointment with the limited selection in certain departments, particularly men's clothing and specific sizes.

Cleanliness

The store was frequently noted as clean and well-maintained, contributing positively to the shopping experience.

Checkout Experience

Customers reported frustrations with the checkout process, including long wait times and difficulty locating the checkout area.
  • AZ
    Adam Zingsheim
    Nov 16, 2025
    5.0
    Thankfully JCPenney has bed sheets in stock to buy, unlike at Walmart. The walmart app says they're in stock but after going to Walmart, they tell you that you have to buy them online.
  • MM
    Micky
    Nov 16, 2025
    2.0
    Staff isn't knowledgeable about their jobs. If feels like all the employees just started that day. Was told that I couldn't use a bank or credit card because several banks systems were down when in fact, JCP had a glitch in their new cashier system and nobody knew how to fix it.
  • SM
    Shylynn Missey
    Oct 31, 2025
    5.0
    Kristen was phenomenal, made me and my tiny human feel super comfortable throughout. Very efficient. Great prices and lots of options for the holidays.
  • WW
    wysockifan4456
    Oct 22, 2025
    1.0
    You need to carry Tall clothes. In-store
  • LL
    Lillie Losh
    Sep 6, 2025
    5.0
    Great customer service. For instance the employee was very knowledgeable and helpful .

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Fenton, MO offer?

JCPenney offers a wide selection including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products with brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.

What are the operating hours of the JCPenney store in Fenton, MO?

The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.