JCPenney

4.2
852 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fenton, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
798 Gravois Bluffs Blvd, Fenton, MO
63026, United States

Hours

Reviews

4.2
852 reviews
5 stars
480
4 stars
206
3 stars
93
2 stars
28
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly during busy shopping times like Black Friday.

Store Organization

Several reviews mentioned issues with store organization, including difficulty finding items and a confusing layout for returns.

Product Availability

Customers appreciated the variety of products available, though some expressed disappointment in the limited selection for certain categories, especially men's clothing.

Cleanliness

The store was frequently noted as clean and well-maintained, contributing positively to the shopping experience.

Checkout Experience

Customers reported frustrations with the checkout process, including long wait times and difficulties finding the checkout area.
  • NA
    Nicoletta Andrews
    Dec 25, 2025
    5.0
    Paige in the portraits department was wonderful. She helped us get all set up for exactly what we wanted! She is an excellent photographer and an even better employee. Truly a christmas miracle finding her.
  • MF
    Marcia Fellure
    Dec 7, 2025
    5.0
    Love shopping here online and in the store as well
  • JM
    Jonathan Mendez
    Nov 28, 2025
    5.0
    I don't really write reviews for retail stores, but Ann at the cash register changed my mind. She was kind, happy, and most of all helpful with me and my family during black friday. She didn't have to (i understand retail workers being a bit upset during black friday), but it was amazing to see her bring joy during this Friday. Love yah Ann!!!
  • AZ
    Adam Zingsheim
    Nov 16, 2025
    5.0
    Thankfully JCPenney has bed sheets in stock to buy, unlike at Walmart. The walmart app says they're in stock but after going to Walmart, they tell you that you have to buy them online.
  • MM
    Micky
    Nov 16, 2025
    2.0
    Staff isn't knowledgeable about their jobs. If feels like all the employees just started that day. Was told that I couldn't use a bank or credit card because several banks systems were down when in fact, JCP had a glitch in their new cashier system and nobody knew how to fix it.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Fenton, MO offer?

JCPenney offers a wide selection including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products with brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.

What are the operating hours of the JCPenney store in Fenton, MO?

The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.