Customers praised the extensive variety of boots and western wear available, noting that there is something for everyone.
Customer Service
Feedback on customer service was mixed; while many praised the helpful and friendly staff, some reported negative experiences with service and responsiveness.
Pricing
Several reviews mentioned that prices are perceived as high, with some customers feeling that they could find better deals elsewhere.
Inventory Issues
Some customers expressed frustration over the lack of specific sizes or styles, indicating that inventory management could be improved.
Store Experience
The store atmosphere received mixed reviews, with some customers enjoying the layout and ambiance, while others found it overwhelming or unwelcoming.
RW
Robert Westling
2 days ago
3.0
Extremely overpriced but lots of things to choose from but again very overpriced.
SB
stephanie blair
2 days ago
5.0
They have a largest fortunate of boots. Everything from Cowboy to steel toe. Great customer service.
RF
Richard F.
Nov 17, 2025
5.0
Everything you need for footwear.
BS
B Sellers
Nov 4, 2025
3.0
Need more variety in women's leather vests, and way over priced so reducing prices is needed.
DG
Dylan Garrett
Oct 25, 2025
5.0
5 star x 2.i just want to say thank you to the employees at chucks boots. I had an issue with boots i bought 4 months ago and no hassle helped me find a boot that would fit my needs better and swapped me out thank you so much.... you rock