JCPenney

4.0
857 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Farmington, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
734 Market St, Farmington, MO
63640, United States

Hours

Reviews

4.0
857 reviews
5 stars
437
4 stars
191
3 stars
112
2 stars
56
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude or unhelpful interactions.

Store Condition

Many reviews noted that the store is cluttered and in need of organization, with some areas resembling a yard sale.

Product Selection

Customers expressed disappointment with the limited selection of clothing and other items, particularly for men and larger sizes.

Pricing

Several reviews mentioned that prices are perceived as high, especially given the declining quality and selection of products.

Accessibility Issues

Customers highlighted significant accessibility issues, particularly for those with disabilities, making shopping inconvenient.
  • PP
    Patricia
    1 day ago
    5.0
    My fave 💓
  • SR
    Sizzlin Red
    Dec 23, 2025
    1.0
    The store has gone downhill. Items are mismarked, the cashier acted like she didn't know anything about coupons, or rewards. If you park in the back by the salon you have to walk to the complete other side of the store, to the stores front entrance to get a shopping cart then you can only check out at the front of the store because they don't have anybody stationed in the shoe department and got rid of the registers at the back of the store, which was a mistake, makes it even more inconvenient to shop at that location. The jewelry counter only handles jewelry. The salon has a check out counter but thats only for the salon, which is understandable. However, This is not very helpful for a customer who may have have a disability, recovering from an injury or a surgery to have to wonder all over the store looking for a cart or check out counter! I try to shop the brick and mortar to help keep people employed but after this experience I'll just go to online shopping and not have to deal with all the inconvenience.What a hassle it was for me to try to shop there.
  • MR
    Marissa Rash
    Dec 22, 2025
    5.0
    Visited this location to look for jewelry, I didn't find what I was looking for, however the girls that were working the counter were super helpful answered. All my questions directed me to some things online so I could find exactly what I wanted. Extremely professional, quick and courteous
  • MC
    Marie Carr
    Dec 6, 2025
    5.0
    One of my favorite stores ❤️
  • TR
    Timothy Rutherford
    Nov 22, 2025
    5.0
    Got the Chino's I wanted. Encountered three employees all of which were 👍🏼

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Farmington, MO offer?

JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furniture, and beauty products including skincare and makeup.

What are the store hours for JCPenney in Farmington, MO?

JCPenney is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.