Nordstrom West County

4.2
859 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at the Nordstrom in West County. Enjoy the convenience of in-store pick-up! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

Nordstrom West County
47 W County Center, Des Peres, MO
63131, United States

Hours

Reviews

4.2
859 reviews
5 stars
488
4 stars
184
3 stars
94
2 stars
43
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were praised for being helpful and attentive, while others were reported as rude or dismissive.

Product Issues

Several customers reported receiving incorrect items or having issues with product quality, leading to dissatisfaction.

Store Selection

Customers expressed disappointment with the limited selection of clothing and shoes, particularly in men's and children's departments.

Positive Experiences

Many customers highlighted positive interactions with specific staff members who went above and beyond to assist.

Store Environment

Feedback indicated that the store's organization and inventory management could be improved, with some areas appearing disheveled.
  • JL
    John Litvin
    3 days ago
    5.0
    Wedding season is approaching and I needed a suit. Leslie found the perfect one and now I'm all set for the weddings.
  • MJ
    Mark's Journey
    Nov 12, 2025
    3.0
    Not impressed. Their customers are very rude. Glad I turned their toilet into something from a nasty Truck Stop. Crappy TP, too. Better quality can be found at JCPenney at much better prices. Just FYI, I cleaned the bathroom before leaving. I'm not THAT nasty! LOL!
  • KB
    Kenneth Burruss
    Nov 8, 2025
    5.0
    Uneventful
  • AG
    Alexandra Guifarro
    Sep 28, 2025
    1.0
    I went the other day to buy a perfume and I got a sealed Valaya perfume. To my surprise, when I opened it at home, the bottle inside was a different one. So, I went back to the store to change it, and the woman who attended me was nice and first. But then she changed and was implying that I did something with the perfume because it’s impossible for a mistake like that to happen. And saying that she couldn’t change it and or help me. That she doesn’t believe a mistake like that would happen. I was very distraught because it was not my fault that the perfume inside was a different one. And I believe this happened because someone had previously bought the perfume, changed it, resealed it, and returned it. Now I am stuck with a perfume that I do not want and with such an ugly experience from nordstrom. I can’t believe something like that would happen.
  • RW
    Robbi Wininger
    Sep 24, 2025
    4.0
    Shout out to Elizabeth for putting on my literal panty hose for me what a down lady. I literally needed so much help I was in a pinch trying to find a fit and Elizabeth took her time and helped me through everything she was attentive and professional. Coming back to see her asap. 4 stars cuz I wish this location had more clothes/shoes options like LA but honestly love this place :p

Frequently Asked Questions About Nordstrom West County

What types of clothing does Nordstrom West County offer?

Nordstrom West County offers men's, women's, and children's clothing, including designer apparel and trendy selections.

Does Nordstrom West County provide services like styling and alterations?

Yes, the store provides personalized services such as styling and alterations to enhance your shopping experience.