Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Des Peres, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,372 reviews
5 stars
701
4 stars
347
3 stars
176
2 stars
82
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and poor assistance.
Store Condition
Many customers noted issues with cleanliness and organization, particularly in fitting rooms and shoe sections.
Checkout Experience
Long wait times at checkout and insufficient staff were frequently mentioned, leading to frustration among shoppers.
Product Availability
Customers expressed disappointment with limited inventory and selection, particularly in clothing and shoe departments.
Pricing and Deals
While some found great deals and appreciated the pricing, others felt items were overpriced compared to competitors.
- MJMark's JourneyNov 11, 20251.0Looks more like Retail Cancer when a chunk of the store is closed off like this. So sad.
- CCChristopherOct 31, 20251.0Horrible don’t even go there. They’re so rude to you. Just don’t go there. If anyone is seeing this just don’t go to JCPenney and United States of America. We had the worst time ever and customer service is so rude in the mall. They were trying to snatch my phone when we weren’t looking at this case store if anyone is seeing this do not go to West County Mall, St. Louis, Missouri.
- GMGregor Kubiack M.D.Oct 22, 20255.0Nice there, nice price
- JSJerry SmithOct 19, 20255.0Some Penny's stores seem a little past their prime. Not this one.
- RKRose’s KitchenAug 30, 20253.0Poor service
Frequently Asked Questions About JCPenney
What are the operating hours for JCPenney in Des Peres, MO?
JCPenney in Des Peres is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping for online orders?
Yes, JCPenney provides free shipping and curbside pickup options for online orders at their Des Peres location.
What types of products can I find at JCPenney Des Peres?
You can find a wide variety of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Which exclusive brands does JCPenney offer at the Des Peres store?
The Des Peres JCPenney offers exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What payment methods does JCPenney accept at the Des Peres location?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Des Peres wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available for customers.
Where is JCPenney located in Des Peres, MO?
JCPenney is located at 90 W County Ctr, inside West County Center, Des Peres, MO 63131.
What nearby places can I visit when shopping at JCPenney in Des Peres?
Nearby places include Sephora inside JCPenney for beauty products, Build-A-Bear Bakeshop for custom stuffed animals, and Chick-fil-A if you want to grab a quick meal.
Are there any nearby food options around JCPenney at West County Center?
Yes, options include Chick-fil-A, Chipotle Mexican Grill, Snow Factory ice cream shop, West County Mall Food Court, and Auntie Anne's for snacks and meals.
Can I find other clothing and shoe stores near JCPenney at West County Center?
Yes, nearby stores include ALDO for shoes and accessories, H&M for clothing, and Champs Sports for sporting apparel and footwear.