Business Details
About
Toy StoreToys
The LEGO® Store West County in Des Peres, MO brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
673 reviews
5 stars
549
4 stars
91
3 stars
16
2 stars9
1 star8
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and knowledgeable.
Store Experience
Many reviews highlighted the enjoyable atmosphere and fun experience of visiting the store, even for those not purchasing.
Product Selection
The store offers a good variety of Lego sets and building options, although some customers noted occasional stock issues.
Customer Service
Overall, customer service was rated highly, with staff going above and beyond to assist customers.
Family-Friendly
The store is recognized as a great place for families and children, providing interactive experiences and activities.
- CMConnie M.Nov 17, 20255.0I took my sister to buy gifts for upcoming holidays. It's unreal the assortment of objects that can be made from Legos. The store was full of spectators and individuals building things. Thie displays are great. It's on the ground level in the huge west County Mall. It was impressive.
- JBJay BanosOct 2, 20255.0The best fun!
- TRThomas RussellSep 29, 20255.0This store is consistently great. Shrine is friendly and helpful. It's a great place to just look around and also see newly released projects. I always try to purchase my kits from these folks.
- CNChristian NoboAug 31, 20255.0Amazing
- BBbrittny92Aug 24, 20255.0This was our first time in a lego store ever, and it was awesome! We researched and knew this store is a medium sized store overall, but this just made us more excited to visit more! Staff were so friendly, and Jackie checked us out with ease, and we got double points! ETA: auto corrected to Jessie, but should've been Jackie. Oops
Frequently Asked Questions About The LEGO® Store West County
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I join the LEGO VIP Program at The LEGO® Store West County?
You can sign up for the LEGO VIP Program in-store by asking a Brick Specialist to assist you. After signing up, you'll receive emails to complete your registration and access your digital VIP card.
What are the store hours for The LEGO® Store West County?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does The LEGO® Store West County offer wheelchair accessible entrances and parking?
Yes, the store provides wheelchair accessible entrances and parking for customers.
Can customers buy individual LEGO bricks at The LEGO® Store West County?
Yes, customers can buy individual pieces at the Pick-a-Brick wall, which features a unique and regularly changing selection.
Is it possible to return an unopened LEGO set purchased online at the store?
You can return unopened online LEGO orders valued under $200 at the store with your receipt within 90 days for a full refund in store credit or gift card.
What payment options are accepted at The LEGO® Store West County?
The store accepts Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is there a place nearby where I can grab coffee before or after visiting the LEGO store?
Yes, Nordstrom Ebar Artisan Coffee, Starbucks, and Cafe Bistro - Nordstrom West County are nearby coffee shops where you can relax before or after your visit.
Are there other shopping options near The LEGO® Store West County?
Nearby shopping options include Nordstrom West County, The Black Tux at Nordstrom, We The People Store, and West County Mall for a variety of apparel and goods.
Where can I find dining options close to The LEGO® Store West County?
You can enjoy dining at Chipotle Mexican Grill nearby or grab coffee and snacks at Ebar and Nordstrom Ebar Artisan Coffee.
Does The LEGO® Store West County host creative activities and events?
Yes, the store offers fun activities and events such as building personalized LEGO minifigures and encourages checking with staff for upcoming events to inspire creative play.