JCPenney

4.2
520 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Dardenne Prairie, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
7939 Hwy N, Dardenne Prairie, MO
63368, United States

Hours

Reviews

4.2
520 reviews
5 stars
296
4 stars
105
3 stars
61
2 stars
22
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Store Organization

Several reviews mentioned issues with store organization, including messy displays and a lack of inventory in certain departments.

Checkout Experience

Customers appreciated the quick checkout process but noted a need for more staff at the registers.

Product Selection

Feedback indicated a limited selection in certain categories, particularly for teens and big and tall sizes, with some customers expressing disappointment.

Store Cleanliness

While some reviews noted a clean store, others reported disorganization and a need for better maintenance.
  • CT
    Carson Thorpe
    Oct 18, 2025
    5.0
    Have to give a big shoutout to Sandy. She is the sweetest. Great personality and greets me by name even when I haven't been in the store in months. I am frequently impressed by the great customer service at this store, today I heard another customer say the same while checking out. Great job!
  • SD
    Susan Dobrzanski
    Sep 29, 2025
    5.0
    Frindly helpful people
  • SL
    Sherry Larko
    Sep 5, 2025
    4.0
    Fairly large selection mostly reasonable prices especially if you have coupons. What I do not like is you have to stand in line with people paying to have a return. They should have a separate area, it holds the line up. The employees seem very friendly and eager to help.
  • DC
    Diana Cooper
    Jul 29, 2025
    3.0
    They need more checkout people!
  • LS
    Lisa Schoendienst
    Jul 8, 2025
    3.0
    No one returns calls, trying to buy blinds. It took 5 days, 2 trips, and 5 phone calls. Missed the sale. The register lady was helpful too bad management doesn't care about making a sale.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Dardenne Prairie offer?

JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for JCPenney in Dardenne Prairie, MO?

The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.