JCPenney

4.2
524 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Dardenne Prairie, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
7939 Hwy N, Dardenne Prairie, MO
63368, United States

Hours

Reviews

4.2
524 reviews
5 stars
297
4 stars
107
3 stars
61
2 stars
22
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting individual employees for their excellent service.

Store Organization

Several reviews mentioned issues with store organization and cleanliness, with some describing the store as messy and disorganized.

Product Selection

Customers expressed disappointment with the limited inventory and selection, particularly in specific departments like clothing for teens and big and tall sizes.

Checkout Experience

While some customers noted quick checkout experiences, others mentioned long lines and a need for more staff at checkout.

Mixed Experiences

Feedback varied widely, with some customers having positive experiences while others reported poor service or dissatisfaction with policies.
  • MM
    Michael Moynihan
    Dec 16, 2025
    5.0
    I had an item for pick up. You still need to go thru check out lanes. Everyone was helpful. Close to Christmas, but lines moved quickly.
  • CF
    Christine Fultz
    Dec 5, 2025
    1.0
    Waited outside for customer pick up which was requested online. Called when there and they said they close by 7 which I was there before and waited 10 minutes to let them know I was still there they never came back on the line kept me on hold or came out for my order and then turned out their lights and closed the store. Terrible customer service for outside pickup! Now I have to go back again to pick up my package
  • CT
    Carson Thorpe
    Oct 18, 2025
    5.0
    Have to give a big shoutout to Sandy. She is the sweetest. Great personality and greets me by name even when I haven't been in the store in months. I am frequently impressed by the great customer service at this store, today I heard another customer say the same while checking out. Great job!
  • SD
    Susan Dobrzanski
    Sep 29, 2025
    5.0
    Frindly helpful people
  • SL
    Sherry Larko
    Sep 5, 2025
    4.0
    Fairly large selection mostly reasonable prices especially if you have coupons. What I do not like is you have to stand in line with people paying to have a return. They should have a separate area, it holds the line up. The employees seem very friendly and eager to help.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Dardenne Prairie offer?

JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for JCPenney in Dardenne Prairie, MO?

The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.